Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Languages
Certification
Work Availability
Work Preference
Software
Timeline
Generic

Deliyah Profitt

Milwaukee,Wisconsin

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience
1
1
Language

Work History

Elderly Caregiver Volunteer

Lutheran Manor
01.2024 - 04.2024
  • Enhanced patient well-being by providing attentive emotional support and companionship during daily activities.
  • Improved quality of life for patients through personalized recreational activities tailored to their interests and abilities.
  • Managed household finances on behalf of the patient, ensuring timely bill payments and budget adherence for financial stability.
  • Demonstrated flexibility when adapting schedules or plans as necessary to accommodate changing patient needs or unexpected challenges.
  • Supported patients'' cognitive function through engaging mental exercises like puzzles or memory games.
  • Enabled patients'' access to community resources by coordinating transportation to appointments, social events, and support groups.
  • Promoted independence among patients, encouraging self-care practices and offering guidance when needed.
  • Boosted patient morale through regular conversation and empathetic listening during challenging situations.
  • Ensured a safe living environment for patients by performing routine home maintenance tasks and identifying potential hazards.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Dietary Aide Volunteer

Lutheran Manor
01.2024 - 04.2024
  • Adapted to changes in daily tasks as needed, showcasing flexibility and adaptability within the volunteer role.
  • Followed all food safety regulations while preparing meals for patients.
  • Provided exceptional customer service, addressing patient inquiries or concerns regarding their meals or dietary restrictions effectively.
  • Ensured timely delivery of meals by coordinating with nursing staff to adhere to established schedules.
  • Enhanced patient satisfaction by providing tailored meal plans according to individual dietary needs and preferences.
  • Assisted in maintaining a clean and sanitized kitchen environment, ensuring compliance with health and safety regulations.
  • Contributed to efficient meal service by delivering food trays promptly and accurately to patients'' rooms.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Retail Associate

Ross Dress For Less
03.2023 - 04.2024
  • Handled sales floor needs, including updating pricing and signage
  • Helped prepare for new product lines and seasonal changes by consolidating products and setting up clearance sections
  • Keep store shelves, racks and bins presentable with frequent resets
  • Created attractive displays to promote sale items
  • Confirmed prices and processed payments to complete sales
  • Met sales quotas by utilizing upselling opportunities
  • Verified shift sales with cash count and drawer balancing
  • Secured consistent customer sales with knowledgeable, friendly support
  • Checked returned product condition before processing refunds
  • Maintained a clean and organized sales floor to improve store appearance
  • Processed cash and card transactions accurately and efficiently
  • Handled customer complaints professionally and resolved issues promptly
  • Collaborated with team members to meet daily sales targets
  • Restocked inventory as needed to ensure merchandise availability
  • Greeted customers and asked questions to assess needs
  • Overcome customer objections using product demonstrations
  • Maintained customer satisfaction, quickly resolving issues and offering expert assistance.

Team Member

Panera Bread
10.2022 - 03.2023
  • Demonstrated hospitality and customer service while greeting tables
  • Entered orders into the computer system to coordinate with kitchen staff
  • Listened to guest needs and responded promptly for personalized service
  • Communicated professionally with customers, colleagues and supervisors
  • Followed safety, sanitization and food handling guidelines
  • Restocked service stations to maximize availability
  • Took accurate notes detailing customer orders
  • Keep food service and preparation areas clean and neat
  • Trained new servers in company policies, guest service standards and best practices
  • Delivered food and beverages promptly to customers
  • Processed cash, credit card, and gift card transactions securely using POS software
  • Participated in team meetings discussing upcoming events, promotions, or changes within the restaurant environment.

Education

Associate Degree - Diagnostic Medical Sonography

Milwaukee Area Technical College
Milwaukee, Wisconsin
05.2026

High School Diploma -

Golda Meir High School
Milwaukee, Wisconsin
05.2024

Skills

  • Alzheimer's Care
  • Emotional Support
  • Transportation Assistance
  • Meal Preparation
  • Customer Service
  • Patient Care
  • Relationship Building
  • Patient Companionship
  • Compassionate Caregiving
  • Personal Hygiene Assistance
  • Dementia Care
  • Critical Thinking
  • Conflict Resolution

Accomplishments

  • Resolved product issue through consumer testing.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Developed a wellness research project related to vegetarian and vegan diets.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Awards

  • Honor Roll Student
  • Senior Committee member
  • Student Council Member
  • Link Crew Leader
  • Community Service
  • Caregiver Certification
  • Yearbook Club

Languages

English
Native or Bilingual

Certification

  • PCW - Personal Care Worker

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeInternship

Location Preference

On-Site

Important To Me

Work-life balanceCareer advancementFlexible work hoursPaid time offHealthcare benefitsPersonal development programs

Software

Spreadsheets

Emailing

Scheduling

Graphic designs

Presentations

Instant messaging

Google drive

Social media

Timeline

Elderly Caregiver Volunteer

Lutheran Manor
01.2024 - 04.2024

Dietary Aide Volunteer

Lutheran Manor
01.2024 - 04.2024

Retail Associate

Ross Dress For Less
03.2023 - 04.2024

Team Member

Panera Bread
10.2022 - 03.2023

Associate Degree - Diagnostic Medical Sonography

Milwaukee Area Technical College

High School Diploma -

Golda Meir High School

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Deliyah Profitt