Dedicated communications professional top-tier skills designing, installing and maintaining high-speed data transmission infrastructure and services. Expertise includes operations management, project oversight, team management and blueprint interpretation skills. Motivated to learn, grow and excell in the industry as well as branch out into other engineering positions.
Hi, I’m
Dell Bush
Haughton,LA
Summary
Overview
21
years of professional experience
1
Certification
Work History
Sobro TowersPortland, OR
Telecommunications Foreman
06.2022 - 09.2022
Job overview
- Oversaw employee attendance record, handled payroll and ordered new materials for sites.
- Completed final walk throughs at job sites to verify projects met approved time, quality and cost estimates and close out.
- Interviewed, hired and trained new employees.
- Worked alongside team to accomplish work goals according to schedule.
- Assisted workers with installation of RF components, which included antennas and diplexers.
- Reviewed blueprints, specifications and drawings to fully understand project scope ahead of time.
- Completely installed and upgraded Verizon, ATT, Dish, and T-mobile sites top to bottom as well as several other carriers.
- Extensive job knowledge from working between 300-400 job sites spread over the Midwest.
- Reworked positions and workflow based on individual abilities and production targets.
- Developed and maintained positive relationships with clients and other stakeholders.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
- Managed efficient teams of up to 4 employees per job site.
- Monitored job progress, employees, equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.
- Performed quality assurance on systems to confirm optimal performance while utilizing analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Implemented, developed and maintained telecommunications disaster recovery plans to guarantee business continuity.
- Maintained documentation for telecommunication systems, equipment inventory and floor plans.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Managed successful construction of multi-million dollar telecom infrastructure projects from concept to completion.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for projects
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
- Recorded, analyzed, and distributed statistical information.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Inspected job sites, practices and gear to detect for compliance with safety regulations and put corrective measures immediately into effect.
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
Bowlin GroupWalton, KY
Telecommunications Tower Foreman
07.2021 - 06.2022
Job overview
- Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.
- Bolted equipment into place using hand and power tools.
- Installed AEHC/F Antennas, AFIG, ALOA, HPL3 Cabs, voltage booster, ASIK, ASIB and router.
- Managed efficient teams of up to 4 employees.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Monitored equipment, tools and system upgrades to compile data into detailed daily and weekly reports for upper management.
- Scheduled and oversaw maintenance, repair and installation activities.
- Completed accurate material and labor estimates for jobs ranging from small to large budgets.
- Delivered reports to construction manager to detail project updates and likely completion dates, noting delays and causes.
- Verified completed projects met approved time, quality, and cost estimates.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Developed and implemented new procedures to increase productivity and constructiveness.
- Delivered regular compliance reports to drive process improvement and corrective measures.
- Conducted monthly meetings with employees to discuss safety issues, status and development.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Worked alongside team to accomplish work goals according to schedule.
- Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
- Completed final walkthroughs at job sites to close out projects.
- Kept teams properly supplied with materials, tools, plans and supplementary assistance to meet project deadlines.
- Performed job safety analysis on daily basis to mitigate risks for all workers and visitors to job sites.
- Reviewed blueprints, specifications and drawings to fully understand project scope ahead of time.
- Assisted workers with installation of RF components, which included antennas and diplexers.
- Adhered to US Occupational Health and Safety Administration mandates requiring use of gloves and insulating blankets for installation of high-voltage equipment.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
- Managed and integrated telecommunications services and systems across midwest region.
- Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
- Performed preventive maintenance of telecommunications equipment.
American Cable And Telephone CompanyAurora, IL
Telecommunications Technician 3
12.2018 - 07.2021
Job overview
- Managed efficient teams of up to 5 crew members while Foreman wasn’t present.
- Worked frequently with ATT FNET, 700/850 LTE RRUs, 1900/2100 PCS AWS RRUS, DC Power Plants, DC Converters, Raycap surge protector systems, and 6601/6630 baseband equipment to complete knowledgeable inspections and skilled installations
- Investigated and corrected mechanical problems with all Ericsson ATT RRUS, Raycap DC-06/DC-09/DC-12, and baseband equipment
- Corrected VZWR, RSSI, fiber Loss, and power issues top to bottom as well as SAU and 66 block alarming to get ATT cell sites integrated and on air
- Monitored priorities and liaised between crew and management, delegating tasks to complete on time
- Optimized bill of materials to keep stock within ideal parameters for expected needs
- Maintained all certifications needed to work on ATT, Crown Castle, American tower, SBA, Bechtel, and Black and Veatch construction sites
- Maintained company work truck. Including weekly truck inspections, necessary additional material (such as color code, threaded rod, hardware, lugs, SFP cards, fibers, and cable), all equipment/tools to complete ATT LTE upgrades/troubleshooting, and valid drivers license
- Certifications for all climbing and OSHA 30 required were maintained and renewed in timely manners.
- Responded to service requests during and after business hours.
- Implemented training programs to improve knowledge and skills of new technicians.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Installed wiring, cabling and networking hardware on customer premises.
- Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
- Lifted equipment into position using cranes, rigging tools and gin poles.
- Performed tower construction at heights of 400 feet while maintaining focus on safety.
- Calibrated and aligned components using scales, gauges and other measuring instruments.
- Installed, adjusted and repaired stationary and mobile radio transmitting and receiving equipment and two-way radio communication systems.
- Examined malfunctioning radio equipment to locate defects such as loose connections, broken wires or burned-out components.
- Assisted workers with installation of RF components, which included antennas and diplexers.
- Identified issues with antenna system components and applied troubleshooting techniques.
- Contributed to development, implementation, and execution of maintenance programs.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Scheduled and oversaw maintenance, repair and installation activities.
- Reviewed blueprints, specifications and drawings to fully understand project scope ahead of time.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Recorded, analyzed, and distributed statistical information.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Maintained wireless communication networks and information technology systems, wireless and electronic communication systems with proactive repair and upkeep strategies.
- Exercised leadership capabilities by successfully motivating and inspiring others. Is self-motivated, and detail oriented with a strong sense of personal responsibility.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Proven ability to develop and implement creative solutions to complex problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Gained extensive knowledge in data entry, analysis and reporting.
Midwestern Underground Technology InstituteChampaign, IL
Telecom Tower Technician 2
01.2018 - 12.2018
Job overview
- Worked frequently with ATT FNET, 700/850 LTE RRUs, 1900/2100 PCS AWS RRUS, DC Power Plants, DC Converters, Raycap surge protector systems, and 6601/6630 baseband equipment to complete knowledgeable inspections and skilled installations
- Investigated and corrected mechanical problems with all Ericsson ATT RRUS, Raycap DC-06/DC-09/DC-12, and baseband equipment
- Corrected VZWR, RSSI, fiber Loss, and power issues top to bottom as well as SAU and 66 block alarming to get ATT cell sites integrated and on air
- Maintained all certifications needed to work on ATT, Crown Castle, American tower, SBA, Bechtel, and Black and Veatch construction sites
- Maintained company work truck. Including weekly truck inspections, necessary additional material (such as color code, threaded rod, hardware, lugs, SFP cards, fibers, and cable), all equipment/tools to complete ATT LTE upgrades/troubleshooting, and valid drivers license
- Certifications for all climbing and OSHA 30 required were maintained and renewed in timely manners.
- Responded to service requests during and after business hours.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Lifted equipment into position using cranes, rigging tools and gin poles.
- Performed tower construction at heights of 400 feet while maintaining focus on safety.
- Calibrated and aligned components using scales, gauges and other measuring instruments.
- Installed, adjusted and repaired stationary and mobile radio transmitting and receiving equipment and two-way radio communication systems.
- Examined malfunctioning radio equipment to locate defects such as loose connections, broken wires or burned-out components.
- Completed installation of RF components, which included antennas and diplexers.
- Identified issues with antenna system components and applied troubleshooting techniques.
- Contributed to development, implementation, and execution of maintenance programs.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for Foreman.
- Scheduled and oversaw maintenance, repair and installation activities.
- Reviewed blueprints, specifications and drawings to fully understand project scope ahead of time.
- Liaised between maintenance team and management, delegating tasks to complete on time.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Gained extensive knowledge in data entry, analysis and reporting while recording, analyzing, and distributed statistical information.
- Maintained wireless communication networks and information technology systems, wireless and electronic communication systems with proactive repair and upkeep strategies.
- Exercised leadership capabilities by successfully motivating and inspiring others. Is self-motivated, and detail oriented with a strong sense of personal responsibility.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Proven ability to develop and implement creative solutions to complex problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Gained strong leadership skills by managing projects from start to finish.
- Installed masts, antennas and cabling.
- Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.
- Optimized operations by performing system upgrades, troubleshooting component failures and installing approved system modifications.
- Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
- Read blueprints and schematics to correctly place equipment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Managed time efficiently in order to complete all tasks within deadlines.
The Boat YardMarrero, LA
Sales Associate
06.2016 - 12.2017
Job overview
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Contributed to event marketing, sales and brand promotion.
- Developed, maintained and utilized diverse client base.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Negotiated prices, terms of sales and service agreements.
- Achieved or exceeded company-defined sales quotas.
- Built relationships with customers and community to promote long term business growth.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Kept detailed records of daily activities through online customer database.
- Quoted prices, credit terms and other bid specifications.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized and detail-oriented with a strong work ethic.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Prepared merchandise for sales floor by pricing or tagging.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Retained accurate records of purchases, titles and sales.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Drove equipment from one site to another to deliver tools and complete jobs.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Generated quotes and proposals for clients to match individual needs.
- Followed up promptly with interested clients to close sales.
- Developed sales strategies to increase sales of insurance policies.
- Finalized sales and collected necessary deposits.
- Calculated premiums and established payment methods for sales.
- Negotiated contracts and terms of sale with potential customers.
XPO LogisticsPort Allen, LA
Forklift Operator/ Night Supervisor
03.2013 - 05.2016
Job overview
- Completed United States Army Airborne School
- Completed Combat lifesaver course
- Earned Italian parachutist badge and Canadian parachutist badge
- Engaged in airborne operations every other month with reserve unit. Acquired the privilege of jumping the UH-60 black hawk, V-22 osprey, with foreign jump masters and several night operations
- Oversaw inventory to reduce inaccuracies and achieve proper equipment maintenance
- Trained teams on emergency situation preparedness and chemical operations in tactical planning, equipment maintenance and weapon use
- Trained in use of tear gas, passive ordnance and explosives
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios
- Unloaded materials and goods at designated locations for best project availability.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Transported goods between warehouse locations according to shipment and storage needs.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Communicated with floor managers to determine merchandise placement.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
- Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Safely used various machinery and forklifts during chemical drumming operations.
- Followed all waste handling guidelines to minimize waste generation.
- Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
- Communicated with supervisors and other personnel to review and discuss process changes.
- Managed day-to-day functions of promotion and marketing departments.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Generated reports detailing findings and recommendations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Observed packing operations to verify conformance to specifications.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Cajun Tower ServicesLafayette, LA
Tower Technician 1
03.2011 - 02.2013
Job overview
- Bolted equipment into place using hand and power tools.
- Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.
- Performed tower construction at heights of 400 feet while maintaining focus on safety.
- Lifted equipment into position using cranes, rigging tools and gin poles.
- Replaced light bulbs and coaxial cables.
- Maintained wireless communication networks and information technology systems, wireless and electronic communication systems with proactive repair and upkeep strategies.
- Calibrated and aligned components using scales, gauges and other measuring instruments.
- Examined malfunctioning radio equipment to locate defects such as loose connections, broken wires or burned-out components.
- Optimized operations by performing system upgrades, troubleshooting component failures and installing approved system modifications.
- Coordinated maintenance and responded to repair calls for assigned sites.
- Installed, adjusted and repaired stationary and mobile radio transmitting and receiving equipment and two-way radio communication systems.
- Read blueprints and schematics to correctly place equipment.
- Performed preventive maintenance of telecommunications equipment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Leveraged electronic testing equipment to diagnose and solve telecommunications issues and maintained records of systems performance, operations and equipment inventory.
- Installed, troubleshot, repaired and redesigned telecommunications systems to support communication and information exchange.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Followed standards and procedures to maintain safe work environment.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Repaired cut cable of various sizes and worked with color-coded wires and cables.
- Maintained documentation for telecommunication systems, equipment inventory and floor plans.
- Interpreted electrical schematics and design documents for system installation and build-out.
- Removed old poles and hardware and replaced with new equipment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assessed facilities to determine capacity and needs for telecommunications systems.
- Analyzed and documented test results to comply with industry standards.
- Conducted research, design and testing of radio frequency hardware, circuit design and sub-system integration for designated products or customer applications.
- Worked with software radar systems and digital and communications systems engineers to collaborate on RF solutions development.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Gained strong leadership skills by managing projects from start to finish.
- Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
- Used surveying equipment to grade and measure land profiles before installation of electrical systems.
- Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
- Gained extensive knowledge in data entry, analysis and reporting.
- Utilized various electrical tools and equipment to diagnose and troubleshoot electrical problems.
- Verified continuous broadband connectivity while installing cutting-edge technology such as place mounts, satellite dishes and receivers.
- Built extensive knowledge working with testers and diagnostic tools.
- Performed general overhaul work in radio equipment on-site and in shop
DIRECTVJonesboro, LA
Satellite Installation Technician
12.2007 - 02.2011
Job overview
- Gave customers accurate quotes on satellite repair and installation packages .
- Set up and programmed devices and educated customers on use.
- Configured internet connections, routers and wireless access for devices.
- Calibrated newly installed and repaired equipment according to customer requirements and package plans.
- Tested existing equipment for functionality, quickly and accurately diagnosing problems to provide comprehensive solutions.
- Responded to service requests during and after business hours.
- Researched and recommended network and data communications hardware and software.
- Installed and configured new devices and system components.
- Read blueprints and schematics to correctly place equipment.
- Installed wiring, cabling and networking hardware on customer premises.
- Maintained excellent levels of customer service by efficiently meeting customer needs for all types of satellite systems.
- Troubleshot and diagnosed issues in order to determine appropriate repair procedures.
- Worked closely with network administrators and server engineers to deliver quality service.
- Worked flexible hours across night, weekend and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong communication and organizational skills through working on group projects.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Cleaned vehicle regularly to maintain professional appearance.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Utilized proper tools and materials to adhere to safety guidelines.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Completed visits before, during and after installations to assess quality and performance.
- Coordinated materials purchasing, documentation and testing for installations.
Ruston Glass & MirrorRuston, LA
Glazer
03.2002 - 12.2007
Job overview
- Communicated with clients to establish project requirements and provide cost estimates, providing detailed update throughout project execution.
- Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
- Identified obstacles and used independent judgment to make decisions and solve problems.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Completed fabrication and installation of storefront areas and aluminum-framed entrances.
- Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines.
- Fabricated and installed required hardware and moldings for glass installations.
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Demonstrated excellent interpersonal and communication skills in liaising with supervisors, coworkers and clients by telephone, email or in person.
- Illustrated commitment to high standards of quality, accuracy and service.
- Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
- Measured client sites to generate estimates for supplies and expenses necessary for installations.
- Repaired and installed mirrors, table tops, and mirrored wardrobe doors.
- Communicated effectively with customers and team members concerning quality standards, deadlines and customer requests.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Followed blueprints and diagrams to complete projects according to specifications.
- Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
- Completed remodeling of residential bathrooms, kitchens and basements.
- Handled prep work for remodeling projects by plastering, sanding and finishing.
- Performed cabinet installation, door hanging and room framing.
- Spread adhesives on flooring to prep for tile installation.
- Developed innovative strategies to reduce material costs while increasing efficiency.
- Checked for plumbing issues to replace or repair faucets and pipes.
- Inspected and tested fixtures and systems after installation to confirm proper and safe functioning.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Followed established job site safety regulations and maintained safe and clean work area.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Read and interpreted blueprints to follow specifications of projects.
- Installed insulation, trim and other finishing touches.
- Repaired damaged doors, windows and other structures.
- Managed inventory of tools, supplies and equipment.
DAC Expediting And Load OneHaughton, LA
Transportation Driver/Business Owner
09.2022 - 03.2023
Job overview
- Informed management of daily activities by updating logs with mileage and delivery information.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Checked in with dispatch service and updated with current location.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Employed prompt decision-making and in-depth research to resolve issues.
- Served as principal stakeholder over organization's complete operations.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Complied with safety standards to safeguard cargo and protect company assets.
- Transported miscellaneous cargo on routes of up to 4000 miles.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Verified contents of inventory loads against Bills of Lading.
- Maximized load safety by balancing, securing, and weighing products.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Monitored and managed fuel consumption and expenses for management reporting.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Directed shipping and receiving of wide range of products daily.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Reviewed established business practices and improved processes to reduce expenses.
- Organized records of vehicles, schedules and completed orders.
- Collaborated with manufacturing and supply chain management.
- Kept corporate departments and customers updated on critical shipments.
- Monitored logistics performance and identified improvement opportunities.
Education
Louisiana Technical CollegeNew Orleans, LA
Associate In Electronics Engineering Technology from Computer Networking And Telecommunications
02.2015
University Overview
Skills
- Team Orientated
- Supervision
- Troubleshooting systems
- Configuring equipment
- Process improvement
- Organization
- Relationship development
- Communications
- MS Office
- Team building
- Team management
- Budgets
- Tool management
- Driving and Transportation
- Safety Protocols
- Vehicle Inspection
- Time Management
- Federal Regulations
- Maintenance and Repair
- Licensing Requirements
- DOT Rules
- Business Management
- Staff Development
- Confidentiality Understanding
- Processes and Procedures
- OSHA Standards
- Database Management
- Sales and Marketing
- Strategic Planning
- Safety Management
- Supply Transport
- Customer Accounts Management
- Telecommunications Systems
- Project Coordination
- Training Oversight
- Hardware and Software Installation
- Resource Utilization
- Personnel Recruitment
- Training Programs
- Communication Tower Repair
- Construction Operations
- Quality Improvement
- Conflict Management
- Project Management
- Expense Reports
- Quality Assurance and Control
- Site Safety Coordinator
- Client Relations
- Purchasing and Procurement
- Performance Evaluations
- Safety Policies and Procedures
- Quality Control
- Job Site Supervision
- OSHA Compliance
- Attention to Detail
- Health and Safety Compliance
- HAZMAT Management
- Safety Inspections
- Emergency Preparedness
- Records Maintenance
- Community Engagement
- Operations Management
- Analytical Skills
- Hiring and Onboarding
- Risk Analysis
- Continuous Quality Improvement (CQI)
- Business Operations
- Risk and Mitigation Analysis
- Negotiation
- Electrical Component Integration
- Radio Frequency Equipment
- Team Development
- Resource Allocation
- Vendor Negotiations
- Program Development
- Antenna Equipment
- Critical Thinking
- Employee Motivation
- Rigging Operations
- Component Schematics
- Crew Safety Meetings
- Project Site Supervision
- Team Member Development
- Data Analysis
- Hardware Components
- Wireless Communication Installations
- Installation and Configuration
- Telecommunications Equipment
- Methodology Improvements
Certification
-OSHA 30
-TTT1
-RF AWARENESS
-FIRST AID CPR
-Competent Climber
-Competent Rescuer
-Competent Rigger
-Forklift Operator
-Manlift Operator
Timeline
Transportation Driver/Business Owner
DAC Expediting And Load One
09.2022 - 03.2023
Telecommunications Foreman
Sobro Towers
06.2022 - 09.2022
Telecommunications Tower Foreman
Bowlin Group
07.2021 - 06.2022
Telecommunications Technician 3
American Cable And Telephone Company
12.2018 - 07.2021
Telecom Tower Technician 2
Midwestern Underground Technology Institute
01.2018 - 12.2018
Sales Associate
The Boat Yard
06.2016 - 12.2017
Forklift Operator/ Night Supervisor
XPO Logistics
03.2013 - 05.2016
Tower Technician 1
Cajun Tower Services
03.2011 - 02.2013
Satellite Installation Technician
DIRECTV
12.2007 - 02.2011
Glazer
Ruston Glass & Mirror
03.2002 - 12.2007
Louisiana Technical College
Associate In Electronics Engineering Technology from Computer Networking And Telecommunications