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After years of driving results within the BPO industry, I am bringing my corporate operational expertise directly to you. I specialize in high-stakes Customer Service and Sales, having represented major Telecommunications providers in both the US and UK markets.
I am highly skilled in handling high-volume interactions while maintaining customer satisfaction and meeting performance targets. I am also proficient in using CRM tools to manage customer data, track cases, and streamline workflows efficiently.

Customer service professional with a proven track record in escalation handling and problem-solving. Skilled in compliance and effective communication, consistently delivering high-quality support across various channels. With experience investigating, evaluating, and delivering exceptional customer service. Skilled in policy interpretation, damage assessment, case management, and high-volume call handling. Known for strong communication, empathy, compliance awareness, and the ability to multitask effectively in fast-paced environments.

Dynamic Management Consultant Senior Analyst at Accenture with expertise in visual design and e-learning development. Proven track record in delivering high-quality digital learning solutions, leveraging AI content creation and leading diverse teams. Adept at client engagement and creative problem solving, driving impactful results across international projects.

Dynamic IT Asset Management professional with a proven track record at Accenture, optimizing warehouse operations and enhancing productivity through lean principles. Skilled in ITIL 4 and asset lifecycle management, I excel in teamwork and collaboration, ensuring accurate inventory and compliance while supporting financial reporting and cost optimization.

Dynamic optician with expertise in product upselling and eyeglass repair, previously at Robert Marc. Excelled in customer relationship management, enhancing satisfaction and loyalty. Leveraged advanced ocular knowledge to tailor eye wear solutions, driving sales growth. Adaptable team player with a courteous demeanor delivers positive engagement to put customers at ease while consistently delivering exceptional service and achieving a 20% increase in repeat business.

Facilities and Operations professional with 5+ years of progressive experience in luxury retail environments, specializing in boutique maintenance, vendor coordination, and operational excellence. Proven track record of supporting seamless store operations, preserving luxury aesthetics, and elevating client experience through proactive facilities oversight and team leadership. Strong background in vendor management, event support, stockroom organization, and compliance with brand and safety standards. Adept at thriving in high-pressure, client-facing environments with a customer service–oriented mindset.

Diligent candidate pursuing entry-level phlebotomist role at lab corporation, focused on providing superior patient care and maintaining high standards of accuracy.

Dynamic and personable professional seeking remote, flexible opportunities in health and wellness coaching and personal training. Equipped and detail-oriented with diverse experiences in teaching, coaching, mentoring, and physical training.

Software Developer with 4+ years of experience building scalable applications using .NET, Azure, Java, and modern web technologies. Proven track record developing enterprise solutions for government and private sectors. Strong background in full-stack development, cloud platforms, database design, and API development. Passionate about leveraging cutting-edge technologies to solve complex problems and drive business outcomes.

Application Developer with expertise in React development, API integration, and responsive design. Demonstrated success in creating reusable UI components that improve project consistency and performance. Strong focus on detail and efficiency in application development.

Dell Wilson

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Application Developer

Software Engineer Instructor

Software Engineering Intern

Associate Area Director

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Bootcamp Certificate - Software Engineering

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Application Developer

Software Engineer Instructor

Software Engineering Intern

Associate Area Director

Bootcamp Certificate - Software Engineering

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