Della Carter
New Orleans,LA
Summary
Educated tourism professional with love of all things artsy. Highly adept at creating entertaining scripts and well-versed in marketing. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Tour Operator
City Sightseeing New Orleans
12.2022 - 04.2023
- Built personal relationships with guests to promote positive experiences.
- Researched information brochures] to provide accurate, detailed tours.
- Guided groups of up to Fifty or more] people on scheduled tours.
- Worked closely with management staff to create new and lucrative tours.
- Collected and deposited payments from guests.
- Guided groups of up to 50 people on scheduled tours
- Guided groups of up to website people on scheduled tours
- Collected and deposited payments from guests
- Built personal relationships with guests to promote positive experiences
- Researched information on internet to provide accurate, detailed tours.
- Guided groups of up to [Number] people on scheduled tours
Airport Shuttle Driver
S Plus Corporation
02.2022 - 06.2022
- Followed company policies and procedures and maintained compliance with standards.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Communicated with passengers regarding estimated time of arrival.
- Pointed out landmarks and other points of interest to passengers.
Bus Driver
Transdev
02.2020 - 11.2020
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained up to date] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
School Bus Driver
Kid's 1st Transportation
10.2015 - 09.2019
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Maintained up to date driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
Taxi Operator
PTI Transportation
11.2015 - 11.2016
- Arrived on time to customer appointments.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Offered above-and-beyond service to every rider to encourage repeat business.
School Bus Driver
Durham District School Board
03.2015 - 09.2015
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
School Bus Driver
Apple Bus Company
08.2014 - 02.2015
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
Bus Driver/Head Cook
Urban Impact Ministry
06.2014 - 09.2014
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Truck Operator
Acme Truck Line
03.2013 - 10.2013
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
- Maximized load safety by balancing, securing, and weighing products.
- Operated with safety and skill to avoid accidents and delays
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents
- Utilized GPS and other navigation tools to plan routes and stay on schedule
- Maintained daily, legible DOT log book and submitted corresponding documents
Education
No Degree - Nursing Assistance
American College
New Orleans, LA02.1983
High School Diploma -
Urban League Street Academy
New Orleans, LA06.1980
Skills
- Judgment and Decision-Making
- Secure Luggage
- Passenger Assistance
- Web Browser Software
- Lodging Accommodations
- Customer Contact
Timeline
Tour Operator
City Sightseeing New Orleans
12.2022 - 04.2023
Airport Shuttle Driver
S Plus Corporation
02.2022 - 06.2022
Bus Driver
Transdev
02.2020 - 11.2020
Taxi Operator
PTI Transportation
11.2015 - 11.2016
School Bus Driver
Kid's 1st Transportation
10.2015 - 09.2019
School Bus Driver
Durham District School Board
03.2015 - 09.2015
School Bus Driver
Apple Bus Company
08.2014 - 02.2015
Bus Driver/Head Cook
Urban Impact Ministry
06.2014 - 09.2014
Truck Operator
Acme Truck Line
03.2013 - 10.2013
No Degree - Nursing Assistance
American College
High School Diploma -
Urban League Street Academy
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