Della Walton
Spokane,WA
Summary
Professional in patient care coordination with comprehensive experience in healthcare settings. Strong focus on team collaboration and achieving results, ensuring smooth operations and high-quality patient outcomes. Skilled in patient communication, problem-solving, and adapting to changing needs. Known for dependability and supporting team success.
Overview
20
20
years of professional experience
Work History
Lead Patient Care Coordinator
Providence Vascular Surgery
01.2006 - Current
- Coordinated patient scheduling to optimize clinic workflow and enhance patient experience.
- Managed complex patient cases by collaborating with physicians, nurses, and administrative staff for comprehensive care plans.
- Mentored junior staff on best practices in patient engagement and care management strategies.
- . Fostered a culture of teamwork, accountability, and continuous learning among the Patient Care Coordination team.
- Managed high call volumes efficiently, triaging calls effectively and directing them to appropriate personnel as needed.
- . Supported clinical staff in providing exceptional care through seamless coordination of appointments, referrals, tests, and follow-up visits.
Education
High School Diploma -
North Central High School
Spokane, WANo Degree - Medical Office Management
Study.Com
OnlineSkills
- Effective leadership
- Customer service
- Multitasking
- New hire training
- Analytical problem-solving
- Reliability
- Effective time management
- Active listening
Timeline
Lead Patient Care Coordinator
Providence Vascular Surgery
01.2006 - Current
High School Diploma -
North Central High School
No Degree - Medical Office Management
Study.Com