DELLANDRE WILLIAMS
Austin,United States
Summary
Experienced Military Service Representative with a strong commitment to serving the community through outreach and recruiting efforts. Proactively visited schools to deliver informative presentations and address inquiries regarding uniform services. Successfully educated interested individuals on the various military roles and job opportunities available. Possessing 3 years of Army service, attended job fairs and community events to actively recruit new service members. Meticulously determined eligibility for applicants and promptly communicated any disqualifying factors. Diligent, hard-working candidate prepared to contribute a solid effort as a valuable team member. Known for thoroughness, excellent organization skills, and effective communication. Recognized as a reliable worker with a strong work ethic. Proficient in operating forklifts to efficiently move materials across areas, aiding teams in meeting demanding objectives. Conversational abilities complemented by 4+ years of experience. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Forklift Operator
Goodwill Industries Of Central Texas
04.2024 - 08.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Increased operational flexibility by obtaining certifications for various types of forklifts.
- Weighed materials or products to record weight or other production data on tags or labels.
Sales Associate
Goodwill Industries Of Central Texas
06.2023 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
- Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.
- Recommended complementary purchases to customers, increasing revenue.
- Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.
- Answered questions about store policies and addressed customer concerns.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Military
U.S. Army
01.2020 - 12.2022
- Managed military machinery and vehicles, ensuring operational readiness
- Participated in high-stake operations, contributing to mission success
- Expertly led team operations, fostering a collaborative environment
- Engaged in continuous learning, driving efficiency in operations
- Enhanced team efficiency, leading to a 15% increase in mission readiness
- Coordinated cross-functional teams for comprehensive operation planning
- Implemented a predictive maintenance program for military assets
- Mentored 10 new recruits, significantly improving team performance
- Streamlined asset management, reducing equipment downtime by 20%
- Pioneered a tactical training program, enhancing team agility in operations.
- Remained current with training and sought new training opportunities to further personal growth.
- Mentored junior recruiters on effective techniques for building rapport with prospective candidates, leading to higher success rates in securing commitments from qualified individuals.
- Built strong relationships with local community organizations to promote military career opportunities and attract diverse talent pools.
- Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
- Operated and maintained machinery, vehicles, and repaired ordnance
- Participated in military operations and assisted in maintaining peace and order in society.
Remodeler
Self Employed
01.2017 - 01.2020
- Hang doors, setup cabinets, counters, replace, and repair wall
- Completed all projects on or before the deadlines.
- Utilized advanced tools and equipment to complete complex remodeling projects with precision and speed.
- Maintained safe work environments by adhering to proper safety protocols and conducting regular inspections of job sites.
- Delivered top-notch tiling work for bathroom remodels that enhanced both appearance and functionality of the space.
- Continuously educated myself on industry trends and best practices to provide clients with innovative solutions and stay ahead of the competition.
Mechanic
Self-employed
01.2017 - 01.2020
- Cut customer wait time by 50%, by ensuring that their vehicle was repaired on time
- Maintained a clean and safe environment for customers dropping off or picking up their vehicles.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Dog Walker
Self Employed
01.2017 - 01.2019
- Willing to walk dogs and return them to their owners safely and in a timely manner
- Maintain strong communication skills with customers at all levels
- Followed all special instructions about dog care.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Provided dogs with exercise and fresh air to promote dog health.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
Education
High School Diploma -
Robert M Shoemaker High School
Killeen, TX06.2019
General Studies
Little London High School
Westmoreland, Jamaica09.2013
Skills
- Forklift Operation
- Forklift Operator Certification
- Loading and unloading
- Shipping and receiving
- Team Player
- Warehouse Operations
- Warehouse Safety
- Safety awareness
- Teamwork and Collaboration
- Order picking and processing
- Safe driver
- Punctual and Reliable
- Problem-Solving
- Shipping and receiving expert
- OSHA Compliance
- Storage and Organization
- OSHA Workplace Safety
- Workplace Cleanliness
- Product Inspection
- Shipment Processing
- Inventory Counts
- Hand-Eye Coordination
- Equipment operations
- Inventory Control
- Materials Transport
- Project operation
- Warehouse Management
- Equipment Inspections
- Spacial Vehicle operation
- Stock management
- Shipping Documentation
- Documentation
- Incident Reporting
- Production Assistance
- Mentoring and Coaching
- CPR training
- Process Management
- Staff Management
- First Aid Certified
- Customer-focused
- RFID Tracking
- RFID Readers
- Critical Thinking
- Load Inspection
- Safe Moving Operations
- Pallet Disassembly and Assembly
- Quality Assurance
- Production Support
- Vehicle Maintenance
- Parts Cleaning and Lubrication
- Word Processing
- Resource Planning
- Military knowledge
- First Aid Training
- Physical Fitness
- Security clearance
- Optimizing efficiency
- Warehouse Management Systems
- Order Picking
- Cross-cultural communication
- Performance Tracking
- Online research
- Background Checks
- Applicant Tracking Systems
- Interview techniques
- Effective negotiation
- Candidate Sourcing
- Decision-Making
- Training and mentoring
- Analytical and Critical Thinking
- Conflict Resolution
- Relationship Building
- Training development
- Complaint Handling
- Organizational Development
- Information Protection
- Personnel Management
- Project Management
- Documentation and Recordkeeping
- Employment Data Tracking
- Work Complaint Handling
- Drug Testing
- Human Resources Management Systems
- Strategic Planning
- Eligibility Determinations
- Employee Relations
- Customer Relationship Management
- Employment Recordkeeping
- Talent management
- New Hire Orientation
- Human Resources Support
- Employee Investigations
- Employee Hiring
- Data Analysis
- Benefits Administration
- Compensation Structuring
- Recruitment Management
- Policy Interpretation
- Database Maintenance
- Contract Negotiation
- Transfer Coordination
- Business Correspondence Writing
- Microsoft Office
- Employee Orientation
- Pre-Employment Screening
- Policy and Procedure Writing
- Retention Program Development
- Business Intelligence
- Applicant Qualification
- Report Preparation
- Procedure Compliance
- Cost Reductions
- Talent Acquisition
- Affirmative Action Guidelines
- In-Person and Telephone Interviewing
- Candidate Searching
- Time Tracking and Payroll Administration
- Enterprise Resource Planning
- Recruitment
- Temporary and Seasonal Employees
- Networking Events
- Staffing Agency Coordination
- Clerical Oversight
- Financial Analysis
- Policy Development
- International mobility management
- Management Consulting
- Performance Appraisal
- Remote Conferencing and Communication
- New Hire Onboarding
- Wages and salary
- Americans with Disabilities Act (ADA)
- Promotion Coordination
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Customer service excellence
- Recruitment and hiring
Certification
- Certified Weapons Specialist, U.S Army - 3 Years
- Weapons Training - 3 Years
- Forklift Training - 3 Years
- Licensed Forklift - 3 Years
- Certified Nursing Assistant (CNA) - 3 Years
Timeline
Forklift Operator
Goodwill Industries Of Central Texas
04.2024 - 08.2024
Sales Associate
Goodwill Industries Of Central Texas
06.2023 - 04.2024
Military
U.S. Army
01.2020 - 12.2022
Remodeler
Self Employed
01.2017 - 01.2020
Dog Walker
Self Employed
01.2017 - 01.2019
Mechanic
Self-employed
01.2017 - 01.2020
High School Diploma -
Robert M Shoemaker High School
General Studies
Little London High School
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