DELLANTON SCARLETT

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

• Oversaw grill, stove, and oven, and cleaned equipment after every shift.
• Trained new team members on kitchen procedures, safety protocols, and company standards.
• Controlled food costs and managed inventory.
• Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
• Monitored food preparation, production, and plating for quality control.
• Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Collaborated with the management team to develop strategic plans for business growth and improvement.

Lifeguard manager instructor

• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
• Implemented staff training programs to elevate service standards and knowledge.
• Conducted performance evaluations, identifying areas for development and rewarding strong performance.

Lifeguard coordinator

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.

Scuba diving instructor

• Managed practice drills efficiently while focusing on specific skills necessary for individual improvement.
• Ensured compliance with league rules and regulations by maintaining thorough knowledge of policies and effectively communicating them to athletes.
• Maintained accurate records of athletes'' progress and achievements, contributing to their ongoing development.
• Contributed to a safe sporting environment by monitoring facilities for hazards and promptly addressing any issues identified.

Scuba diving instructor

• Managed practice drills efficiently while focusing on specific skills necessary for individual improvement.
• Provided essential administrative support by managing equipment inventory, scheduling practices, and coordinating travel arrangements.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Lifeguard/ water sports activities

• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.