Dellisha Kuhling
Summary
Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Collaborative approach and commitment to excellence are well-known. Extensive experience with strategic planning and project management, utilizing leadership skills to drive team performance and operational excellence. Proven track record of delivering high-impact results through innovative problem-solving and effective communication.
Overview
13
13
years of professional experience
Work History
DIRECTOR OF PEOPLE AND OPERATIONAL EXCELLENCE
Faith Therapy Consulting (FTC) Kids
01.2025 - Current
- Oversee HR operations, including talent acquisition, onboarding, and compliance to support business growth
- Develop and implement operational strategies to enhance efficiency and employee engagement
- Manage vendor relationships, payroll processes, and organizational policies to align with company goals
- Utilize Gusto for HR management, payroll, and benefits administration
- Leverage Otter for recording and transcribing meetings to ensure accurate documentation
- Use Google Sheets daily for tracking employee data, project planning, and reporting
- Create and distribute Google Forms for monthly employee surveys
- Utilize Asana for project and project management, tracking tasks, deadlines, and team collaboration to ensure efficiency
- Collaborate with leadership to drive a culture of excellence and continuous improvement
Director of Site Operations
Learning Care Group
09.2022 - 01.2025
- Promoted to Site Director due to exceptional performance and enrollment growth
- Oversee vendor relationships, facilities management, and full P&L ownership
- Lead a team of 50+ employees, including hiring, training, and professional development
- Maintained 100% student enrollment with active waitlists
- Conduct staff meetings to enhance engagement, culture, and continuous learning
- Manage social media presence, community partnerships, and business KPIs
- Utilize POWER BI to track staffing hours, control overtime, monitor financial status, and analyze key performance indicators (KPIs) for data-driven decision-making
ASSISTANT DIRECTOR
Learning Care Group
10.2018 - 09.2022
- Managed recruitment, hiring, and training, improving staff retention and efficiency
- Increased student enrollment from 30% to 100% within nine months
- Oversaw vendor relationships, budget negotiations, and facility operations
ASSISTANT DIRECTOR
Kiddie Academy
09.2014 - 09.2015
- Supervised staff, workload planning, and enrollment strategies
- Managed payroll, PTO tracking, and new hire onboarding
- Led fundraising efforts, community partnerships, and monthly staff meetings
LEAD TEACHER
Lightbridge Academy
08.2012 - 09.2014
- Promoted from Assistant to Lead Teacher, managing a Pre-K class of 20-25 students
- Designed and implemented engaging learning activities
- Conducted parent-teacher conferences and student progress assessments
Education
Bachelor of Arts - Business Management
William Paterson University
Wayne, NJ01.2023
Associate's Degree - Early Childhood Education
County College of Morris
Randolph, NJ01.2015
Child Development Associate (CDA) Credential -
Rasmussen College
01.2013
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Operations management
- Project management
- Staff training/development
- Performance improvement
Timeline
DIRECTOR OF PEOPLE AND OPERATIONAL EXCELLENCE
Faith Therapy Consulting (FTC) Kids
01.2025 - Current
Director of Site Operations
Learning Care Group
09.2022 - 01.2025
ASSISTANT DIRECTOR
Learning Care Group
10.2018 - 09.2022
ASSISTANT DIRECTOR
Kiddie Academy
09.2014 - 09.2015
LEAD TEACHER
Lightbridge Academy
08.2012 - 09.2014
Associate's Degree - Early Childhood Education
County College of Morris
Child Development Associate (CDA) Credential -
Rasmussen College
Bachelor of Arts - Business Management
William Paterson University
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