Dellwyn Fiso
Upper Coomera,QLD
Summary
I’m a 21-year-old, compassionate individual with a Certificate III in Individual/Disability Support and recent experience in aged care. I’m eager to apply my skills in both aged care and disability support and am seeking part-time or full-time opportunities. Available every day of the week, I also have a reliable car with comprehensive insurance to travel as needed. I’m excited to contribute to a supportive environment and make a positive impact.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Domestic/Industrial Cleaner
Gold Coast Cleaning Co
11.2023 - Current
- Perform thorough cleaning with proper chemicals and equipment.
- Deliver exceptional results, exceeding client expectations.
- Build professional relationships to meet client needs.
- Address and resolve client complaints promptly.
Customer Service Representative
St George Bank
12.2022 - 11.2023
- Handled inbound customer queries and complaints.
- Provided troubleshooting for mobile/internet banking issues.
- Managed 50+ calls daily, resolving issues promptly.
Retail Assistant Manager
RSEA Safety NZ
02.2022 - 10.2022
- Handled customer inquiries and processed transactions
- Managed stock, created quotes, and raised purchase orders
- Operated pallet jack to unload shipments
Holiday Program Staff
Holy Cross Catholic Secondary School
01.2021 - 01.2022
- Resolving issues quickly to maintain a smooth programme.
- Ensuring constant supervision for children's safety and well-being.
- Mediating disputes and promoting positive, respectful interactions.
Skills
- Personal care (grooming, dressing, mobility assistance)
- Compassionate support for elderly/disabled clients
- Behavior support techniques
- Health & safety (infection control, first aid)
- Cultural awareness & diverse client care
Certification
- Certificate III in individual Support
- Yellow card and blue card
- First Aid Certification
- NDIS Worker screening form
- Police check
- All mandatory vaccinations
- Open Driver's License
- Own reliable car with comprehensive insurance
Education
Certificate III in Individual Support (Ageing/Disability)
TAFE QLD, Australia
NCEA Levels 1, 2, 3 - Merit Endorsed
Mount Albert Grammar School, Auckland, NZ
Timeline
Domestic/Industrial Cleaner
Gold Coast Cleaning Co
11.2023 - Current
Customer Service Representative
St George Bank
12.2022 - 11.2023
Retail Assistant Manager
RSEA Safety NZ
02.2022 - 10.2022
Holiday Program Staff
Holy Cross Catholic Secondary School
01.2021 - 01.2022
- Certificate III in individual Support
- Yellow card and blue card
- First Aid Certification
- NDIS Worker screening form
- Police check
- All mandatory vaccinations
- Open Driver's License
- Own reliable car with comprehensive insurance
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