Delmar Apel
Chico,CA
Summary
Dedicated employee with strong customer service skills, adept at multitasking and time management. Proven track record in ensuring road safety and maintaining a clean driving record. Experienced in coordinating customer paperwork, logging daily activities, and collecting payments. Efficiently plans and manages delivery routes to enhance customer satisfaction.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Furniture Technician/Repair Technician
Chico Furniture Direct
Chico, California
03.2023 - 12.2024
- Repaired damaged furniture using appropriate tools and techniques for various materials.
- Assisted in assembling furniture items at delivery sites, enhancing customer satisfaction through prompt service.
- Assisted customers in selecting furniture to suit their needs and preferences.
- Communicated with customers to confirm delivery times and special instructions.
- Resolved customer inquiries regarding delivery status and product information promptly.
- Notified customers of delays to decrease calls to support.
- Coordinated with warehouse staff to ensure timely daily dispatch of orders, supporting efficient operations.
- Verified accuracy of items loaded onto truck against shipping documents.
- Maintained accurate records of goods delivered and collected payments.
- Managed inventory levels and organized merchandise displays, contributing to improved customer engagement and product visibility.
- Discussed financing options, pricing and current promotional offers.
Ironworker
Rackly Company
Orland, CA
05.2017 - 02.2023
- Assembled, erected, and connected structural steel components.
- Set up crane rigging and signaled operators to ensure safe and accurate material handling.
- Received structural steel and organized it on-site for efficient assembly.
- Studied blueprints and sourced necessary materials to prevent project delays.
- Collaborated with construction foreman to establish task sequences and reinforcement requirements.
- Led and mentored junior ironworkers while assisting foremen with task assignments.
- Installed roof panels, siding panels, trim, gutters, and cut openings for windows and doors.
- Delivered and picked up equipment and materials from various job sites.
Education
High School Diploma -
Pleasant Valley High School
Chico, CA06-2006
Some College (No Degree) -
Butte College
Oroville, CASkills
- Furniture Assembly
- Furniture Restoration
- Blueprint Reading
- Warehouse Operations
- Inventory management
- Delivery Coordination
- Payment Handling
- Supply Ordering
- Truck Unloading
- Problem solving
- Calm under pressure
- Customer service
- Manual transmission driving
Certification
- forklift certified classes 1-7, issued by Rackley company, 2017
- Boom & Scissor lift certified, issued by Rackley company, 2017
Timeline
Furniture Technician/Repair Technician
Chico Furniture Direct
03.2023 - 12.2024
Ironworker
Rackly Company
05.2017 - 02.2023
High School Diploma -
Pleasant Valley High School
Some College (No Degree) -
Butte College