Motivated team player with a background in team-oriented sports. Quick learner skilled at finding effective solutions to challenges. Reliable and ready to assist customers and co-workers.
Overview
5
5
years of professional experience
Work History
Photography/Sales Associate
Showtime Pictures (California Academy of Science)
San Francisco, CA
05.2024 - 08.2024
Processed transactions using a point-of-sale system.
Upsold additional items based on customer interests and needs.
Developed promotional strategies to increase sales volume.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Greeted guests and offered to take photos of individuals/groups, managed flow of guests that were in line.
Greeted customers and provided exceptional customer service.
Answered guests question regarding layout of museum and events.
Escape Room Game Master
EscapeSF- Real Time Escape Games
San Francisco, CA
10.2022 - 08.2024
Run 3-6 games daily, setting the scene for players, explaining rules and backstory behind rooms, guiding them when needed using hints, and resetting rooms and clues after games end.
Checked guests in with their reservations and information.
Would gather information about pre-scheduled games and input them into spreadsheets.
Monitored players' activity to ensure compliance with game rules and regulations.
Resolved customer complaints regarding gameplay or account issues in a timely manner.
Developed and maintained a comprehensive database of game rules, regulations and procedures.
Shuttle Cart Driver
Disability Programs and Resource Center, SF State
San Francisco, CA
08.2022 - 01.2024
Scheduled rides in person or over the phone with correlating information.
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
Communicated effectively with dispatch and customers to provide status updates.
Transported clients to specified destinations safely and on-time.
Gathered and organized information into spreadsheets and files regarding transportation.
Seasonal Sales Associate
Tilly's Clothing Store
Santa Maria, CA
07.2022 - 08.2022
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Organized stockroom shelves according to size, color or style.
Restocked shelves as needed to ensure sufficient inventory levels.
Upsold additional items based on customer interests and needs.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained cleanliness of store environment including floors, windows, displays.
Assisted customers into changing rooms to try on pieces of clothing.
Produce Team Member
New Frontiers Natural Marketplace
Solvang, CA
04.2021 - 01.2022
Greeted customers and provided exceptional customer service.
Inspected produce for quality assurance and freshness.
Stocked shelves with new inventory of fruits and vegetables.
Assisted customers in selecting the best produce items based on their needs.
Rotated older products to ensure freshness.
Maintained cleanliness and organization of the produce section.
Assisted in unloading delivery trucks, stocking, pricing and rotating merchandise.
Restocked shelves throughout the day as needed.
Identified damaged or expired product for removal from shelves or storage areas.
Followed proper food safety guidelines when handling perishable items.
Provided accurate pricing information to customers.
Performed routine maintenance tasks such as cleaning, sweeping, mopping floors.
Box Office Attendant
Metropolitan Theatres: Hitchcock Cinema
Santa Barbara, CA
09.2019 - 03.2020
Greeted patrons, answered questions, and provided information about the theatre's events.
Verified ticket purchases and checked for valid identification when necessary.
Provided customer service to all guests in person and over the phone.
Resolved any customer complaints or issues as they arose.
Handled refunds or exchanges due to canceled shows or incorrect seat assignments.
Utilized knowledge of venue layout to assist customers in selecting best seating options.
Kept lobby area clean and organized during peak hours.
Entered customer information into POS system and promoted accuracy by repeating information obtained to customer.
Accepted payment from customers via cash, credit card, or other forms of payment.