Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Delmar Lule

Santa Maria,CA

Summary

Motivated team player with a background in team-oriented sports. Quick learner skilled at finding effective solutions to challenges. Reliable and ready to assist customers and co-workers.

Overview

5
5
years of professional experience

Work History

Photography/Sales Associate

Showtime Pictures (California Academy of Science)
San Francisco, CA
05.2024 - 08.2024
  • Processed transactions using a point-of-sale system.
  • Upsold additional items based on customer interests and needs.
  • Developed promotional strategies to increase sales volume.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted guests and offered to take photos of individuals/groups, managed flow of guests that were in line.
  • Greeted customers and provided exceptional customer service.
  • Answered guests question regarding layout of museum and events.

Escape Room Game Master

EscapeSF- Real Time Escape Games
San Francisco, CA
10.2022 - 08.2024
  • Run 3-6 games daily, setting the scene for players, explaining rules and backstory behind rooms, guiding them when needed using hints, and resetting rooms and clues after games end.
  • Checked guests in with their reservations and information.
  • Would gather information about pre-scheduled games and input them into spreadsheets.
  • Monitored players' activity to ensure compliance with game rules and regulations.
  • Resolved customer complaints regarding gameplay or account issues in a timely manner.
  • Developed and maintained a comprehensive database of game rules, regulations and procedures.

Shuttle Cart Driver

Disability Programs and Resource Center, SF State
San Francisco, CA
08.2022 - 01.2024
  • Scheduled rides in person or over the phone with correlating information.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Communicated effectively with dispatch and customers to provide status updates.
  • Transported clients to specified destinations safely and on-time.
  • Gathered and organized information into spreadsheets and files regarding transportation.

Seasonal Sales Associate

Tilly's Clothing Store
Santa Maria, CA
07.2022 - 08.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Assisted customers into changing rooms to try on pieces of clothing.

Produce Team Member

New Frontiers Natural Marketplace
Solvang, CA
04.2021 - 01.2022
  • Greeted customers and provided exceptional customer service.
  • Inspected produce for quality assurance and freshness.
  • Stocked shelves with new inventory of fruits and vegetables.
  • Assisted customers in selecting the best produce items based on their needs.
  • Rotated older products to ensure freshness.
  • Maintained cleanliness and organization of the produce section.
  • Assisted in unloading delivery trucks, stocking, pricing and rotating merchandise.
  • Restocked shelves throughout the day as needed.
  • Identified damaged or expired product for removal from shelves or storage areas.
  • Followed proper food safety guidelines when handling perishable items.
  • Provided accurate pricing information to customers.
  • Performed routine maintenance tasks such as cleaning, sweeping, mopping floors.

Box Office Attendant

Metropolitan Theatres: Hitchcock Cinema
Santa Barbara, CA
09.2019 - 03.2020
  • Greeted patrons, answered questions, and provided information about the theatre's events.
  • Verified ticket purchases and checked for valid identification when necessary.
  • Provided customer service to all guests in person and over the phone.
  • Resolved any customer complaints or issues as they arose.
  • Handled refunds or exchanges due to canceled shows or incorrect seat assignments.
  • Utilized knowledge of venue layout to assist customers in selecting best seating options.
  • Kept lobby area clean and organized during peak hours.
  • Entered customer information into POS system and promoted accuracy by repeating information obtained to customer.
  • Accepted payment from customers via cash, credit card, or other forms of payment.

Education

Bachelor of Arts - Criminal Justice

San Francisco State University
San Francisco, CA
12-2023

Associate of Science - Administration of Justice

Santa Barbara City College
Santa Barbara, CA
08-2021

Skills

  • Customer Needs Assessment
  • Payment Processing
  • Product Sales
  • Upselling
  • Store Opening and Closing
  • Excellent communication skills
  • Teamwork and Collaboration
  • Flexible Schedule
  • Money Handling
  • Professional Demeanor
  • Reliable and punctual
  • Problem-Solving
  • POS System Operation
  • Stocking and Receiving
  • Listening Skills

Timeline

Photography/Sales Associate

Showtime Pictures (California Academy of Science)
05.2024 - 08.2024

Escape Room Game Master

EscapeSF- Real Time Escape Games
10.2022 - 08.2024

Shuttle Cart Driver

Disability Programs and Resource Center, SF State
08.2022 - 01.2024

Seasonal Sales Associate

Tilly's Clothing Store
07.2022 - 08.2022

Produce Team Member

New Frontiers Natural Marketplace
04.2021 - 01.2022

Box Office Attendant

Metropolitan Theatres: Hitchcock Cinema
09.2019 - 03.2020

Bachelor of Arts - Criminal Justice

San Francisco State University

Associate of Science - Administration of Justice

Santa Barbara City College
Delmar Lule