Websites
Summary
Overview
Education
Certification
Skills
Work History
Accomplishments
Volunteer Experience
Work Availability
Timeline
Generic

Delmario Hawkins Sr.

Bentonville,AR

Summary

Seasoned Information Technology (IT), professionally certified Agile Scrum Master (PSM II), and Agile Product Owner (PSPO I) with exceptional leadership, technical, entrepreneurial, and product management skills. Well-organized, systematic, and diplomatic in building consensus and spearheading teams. Results-focused with a record of accomplishment in streamlining operations, increasing profits, and maximizing market penetration. Gifted in collaborating with stakeholders to strategically achieve company goals, drive growth, and maximize return on investment (ROI).

Overview

11
11
years of professional experience
2
2
Certification

Education

Bachelor of Science - Computer Information Systems

Grambling State University
Grambling, LA
05.2011

Certification

  • Professional Scrum Product Owner (PSPO I)
  • Professional Scrum Master (PSM I & PSM II)

Skills

  • Leadership
  • Effective Communication & Relationship Building
  • Complex Problem Solving & Process Improvement
  • Agile Project & Product Management
  • Strategic Planning, Budgeting, and Execution
  • Cross-Departmental Alignment
  • Understanding Customer Needs
  • Technical Writing
  • Policy & Web Development
  • Contact Center, Retail, Government
  • Tools & Software (Jira, Confluence, Microsoft Office 365 Suite, ServiceNow, Oracle Service Cloud, Avaya, Tableau, Power BI, Report Builder, Alteryx, SQL Server, Aceyus, SportsEngine, GitHub, Azure, Nice inContact, Google Cloud)
  • Coding ( COBOL, SQL, Visual Studios, C, C, Unix, JCL)

Work History

Data Analyst III

Walmart Inc.
Bentonville, AR
12.2018 - Current
  • Performed agile project/product management and software development duties.
  • Orchestrated department-wide adoption of software tools, e.g., Jira, Confluence, SharePoint, ServiceNow.
  • Enhanced stakeholder collaboration to strategically maximize operational efficiency across 15+ enterprise applications.
  • Streamlined, prioritizing, and/or supporting 100% of business data and reporting requirements to improve product cycle time while maximizing output.
  • Spearheaded global software development product teams responsible for maximizing business value across 15+ enterprise software applications for 8+ contact centers.
  • Established customer intake systems within enterprise software IT Service Management tools e.g., ServiceNow, Jira Service Desk, SharePoint.

Technical Project Manager III

Walmart Inc.
Bentonville, AR
05.2017 - 12.2018
  • Performed agile project/product management and software development duties.
  • Chaired product team of 10+ global software developers.
  • Executed application lifecycle management (ALM) principles for custom-built data-driven reporting tool.
  • Orchestrated department-wide adoption of software tools, e.g., LeanKit, Jira, SharePoint, ServiceNow.
  • Streamlined and prioritized multi-department business requirements to improve product cycle time and output by 60%.
  • Established 90% of daily product team processes that afforded optimization of ITPMO reporting latency through reducing data consumption sources by 75%.

Project Specialist

Walmart Inc.
Bentonville, AR
10.2015 - 05.2017
  • Performed agile project management and software development.
  • Chaired department requirement meetings for key stakeholders across 3 of 4 Walmart operating divisions to maximize ROI of Information Technology Portfolio Management Office (ITPMO) reporting.
  • Executed application lifecycle management (ALM) principles for custom-built data-driven reporting tool.
  • Produced customer intake programs within enterprise software IT Service Management tools e.g., ServiceNow, SharePoint.
  • Developed, implemented, and/or supported over 95% of value driven reporting for (ITPMO).

Sr. Rollout Project Analyst

Walmart Inc.
Bentonville, AR
01.2013 - 10.2015
  • Performed project management and development duties.
  • Coordinated resource capacity planning for over 90% of infrastructure personnel and resources within enterprise project and portfolio management software, e.g., Office 365, CA Clarity PPM.
  • Produced customer intake programs within enterprise IT service management software, e.g., BMC Remedy, SharePoint.
  • Developed, implemented, and/or supported over 50% of value driven reporting for Information Technology Portfolio Management Office (ITPMO).

Programmer

Walmart Inc.
Bentonville, AR
06.2011 - 01.2013
  • Established automated DataStage (ETL) process to load Teradata database with retail item data used to generate 100% of product details.
  • Instituted International Tax Calculation program.
  • Generated 5+ Mainframe Cobol jobs to initiate 80+ DataStage jobs designed to move ALL store item data from DB2 to Teradata.
  • Produced tax application program using Mainframe Cobol to aid company with establishing tax calculations across 3+ International countries.

Accomplishments

  • Founder of 501(3) Youth Non-Profit (2017)
  • Associate Quarter (2013, 2020)
  • Associate of the Month (2013)

Volunteer Experience

Bentonville Youth Athletics Inc. (501c3), 4/2021 to Current

  • Boys’ Basketball and Web Chair

H&H NextGen Guidance Inc. (501c3), 5/2017 to Current

  • Founder, CEO, Chairman

Arkansas Blazers Basketball Inc. (501c3), 12/2012 to 02/2015

  • Director of Operations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Data Analyst III

Walmart Inc.
12.2018 - Current

Technical Project Manager III

Walmart Inc.
05.2017 - 12.2018

Project Specialist

Walmart Inc.
10.2015 - 05.2017

Sr. Rollout Project Analyst

Walmart Inc.
01.2013 - 10.2015

Programmer

Walmart Inc.
06.2011 - 01.2013

Bachelor of Science - Computer Information Systems

Grambling State University

Similar Profiles

CREATE PROFILE
Delmario Hawkins Sr.