Hi, I’m
Delmekia Turner
Las Vegas,NV
Summary
Proven track record of enhancing customer satisfaction and team productivity. Leverages effective communication and problem-solving skills to address concerns and improve service delivery. Skilled in safe driving and maintaining positive customer interactions, consistently ensuring timely and accurate task completion. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
14
years of professional experience
Work History
Uber
Uber Delivery Driver
02.2022 - Current
Job overview
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Securtias Security Services
Security Officer
04.2019 - 11.2022
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Issued access cards to authorized personnel to monitor access points.
Philip B, Harry H, Mat J, Christina
Supervisor Caregiver (private Clients)
05.2010 - 02.2020
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained entire family's schedule and organized events.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Developed effective improvement plans in alignment with goals and specifications.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
Kimberly, Patricia, Timothy
Children Caregiver
12.2015 - 06.2019
Job overview
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Education
Walden UniversityMinneapolis, MN
No Degree from Psychology Social Work
08.2026
Crenshaw High SchoolLos Angeles, CA
High School Diploma
06.1999
University Overview
- 3.4 GPA
- Book Club Member
Skills
- Positive Attitude
- Customer Service
- Professionalism
- Effective Communication
- Customer Support
- Dependable and reliable
- Problem-Solving
- Safe Driving
- Punctual and Reliable
- Time management skills
- Clean Driving Record
- Valid Driver's License
Timeline
Uber Delivery Driver
Uber
02.2022 - Current
Security Officer
Securtias Security Services
04.2019 - 11.2022
Children Caregiver
Kimberly, Patricia, Timothy
12.2015 - 06.2019
Supervisor Caregiver (private Clients)
Philip B, Harry H, Mat J, Christina
05.2010 - 02.2020
Walden University
No Degree from Psychology Social Work
Crenshaw High School
High School Diploma