Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Volunteer
Delmira Sumner

Delmira Sumner

Realtor, sales professional
Coronado,CA

Summary

Well-qualified sales professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Coldwell Banker West
Coronado, CA
03.2022 - Current
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Reviewed market research data and changed sales plans accordingly.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
  • Negotiated, facilitated and managed real estate transactions.
  • Advertised client properties through websites, social media and real estate guides.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Presented purchase offers to sellers for consideration.
  • Utilized my CRM program to nurture and grow relationships with pipeline of leads.

District Manager

ADP
San Diego, CA
03.2001 - 12.2004
  • Prospected and qualified leads via cold calling and canvassing for ADP's emerging business payroll services.
  • Met face to face with prospective clients to present ADP's suite of products.
  • Closed business and maintained monthly sales quota at or above 100 percent.
  • Developed and maintained professional working relationships with accounting firms and local banks.
  • Coordinated with other district managers to actualize performance improvement strategies
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
  • Modeled best practices for sales and customer service

Assistant Branch Manager

Enterprise Holdings Inc., Rent-A-Car
San Diego, CA
12.1996 - 01.2001
  • Managed the daily operations of a busy car rental branch.
  • Trained and developed management trainees.
  • Increased operating profit and net income of the branch. Accomplished this by hitting sales goals and managing accounts receivable.
  • Increased business by building rapport with local car dealership and insurance accounts.
  • Maintained an above company average level of customer service index.

Education

Bachelor of Arts - Communication Studies/ Business Administration

University of San Diego
San Diego, CA
08.1996

Skills

  • Business development
  • Clear and effective communication
  • Market Tracking and Research
  • Social media platforms and digital marketing
  • Negotiation Expert
  • Problem solver
  • Sales Pipeline Management
  • Articulate and Persuasive
  • Analytical and Logical Thinking
  • Contract preparation
  • Adaptability and flexibility
  • Excellent client service provider

Accomplishments

  • President's club award recipient, fiscal year 2004. Qualified based on 108 percent of fiscal year sales quota.
  • Fast Start sales qualifier Q1 fiscal year 2005. Qualified based on 127 percent of quarterly sales quota.



Certification


  • Licensed California Real Estate sales agent DRE 02178315

Languages

Spanish
Native or Bilingual

Timeline

Real Estate Agent

Coldwell Banker West
03.2022 - Current

District Manager

ADP
03.2001 - 12.2004

Assistant Branch Manager

Enterprise Holdings Inc., Rent-A-Car
12.1996 - 01.2001

Bachelor of Arts - Communication Studies/ Business Administration

University of San Diego

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Delmira SumnerRealtor, sales professional