Delmis Rojas
Summary
Financial services professional prepared for this role with strong customer service and cash-handling skills. Known for reliability, adaptability, and teamwork. Possesses effective communication and problem-solving abilities that ensure smooth operations and customer satisfaction.
Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.
Overview
4
4
years of professional experience
Work History
Company Partner
Franklin
09.2022 - Current
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
Front Desk Clerk
Gs
04.2021 - 12.2022
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
Education
GED -
Timpview High School
Provo, UT05-2018
Skills
- Customer relationship building
- Performance analysis
- Financial administration
- Conflict resolution
- Partnership development
- Satisfaction tracking
Languages
Spanish
Native or Bilingual
Timeline
Company Partner
Franklin
09.2022 - Current
Front Desk Clerk
Gs
04.2021 - 12.2022
GED -
Timpview High School
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