Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Delmy Fuentes

Summary

Dedicated Phlebotomist with proven expertise at Labcorp, skilled in venipuncture and specimen handling. Enhanced patient satisfaction through compassionate care and effective communication. Recognized for improving lab efficiency and maintaining strict infection control protocols. A goal-oriented team player committed to delivering high-quality patient care and ensuring accurate test results.

Highly-skilled phlebotomist with 10 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Phlebotomist

Labcorp
01.2021 - 02.2022
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

Certified Nursing Assistant

MGA Home Healthcare
05.2004 - 11.2010
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Phlebotomy Specialist

LabCorp
12.2007 - 07.2010
  • Increased accuracy in specimen handling by following strict protocol for centrifugation, aliquoting, and storage procedures.
  • Implemented inventory management system that reduced waste while maintaining adequate supplies at all times.
  • Maintained a clean and safe work environment, adhering to infection control protocols and best practices.
  • Acted as a liaison between laboratory staff and other healthcare providers, ensuring timely communication of critical test results.
  • Participated in continuing education programs to stay updated on the latest phlebotomy techniques and best practices.
  • Performed venipuncture using various techniques including straight needle, butterfly needle, syringe methods to accommodate diverse patient needs.
  • Participated in quality improvement initiatives, enhancing laboratory efficiency and safety measures.
  • Demonstrated excellent manual dexterity during blood draws, ensuring minimal discomfort for patients throughout the procedure.
  • Streamlined the phlebotomy process for improved turnaround times and increased productivity.

Armed Security Officer

Calmet Safety
01.2007 - 02.2008
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.

Phlebotomist

Quest Diagnostics
12.2006 - 02.2007
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
  • Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.

Receptionist

Law Offices Of Henry A. Posada
06.2004 - 01.2006
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Supported company correspondence by drafting and distributing memos and emails.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Scheduled office meetings and client appointments for staff teams.

Receptionist /Child Care Helper

Girls Club of Los Angeles
06.2002 - 02.2004
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
  • Improved data privacy compliance with meticulous management of sensitive information.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Developed strong bonds with each child, creating a sense of security within the childcare environment.
  • Improved language skills in young children through engaging storytelling and interactive activities.
  • Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
  • Handled conflicts among children diplomatically, teaching them valuable problem-solving skills while maintaining a peaceful environment.
  • Supported the development of fine motor skills with hands-on activities, such as arts and crafts projects.
  • Collaborated effectively with fellow childcare helpers to maintain an organized workspace conducive to learning and growth for each child.

Education

High School Diploma -

Carson High School
Carson, CA
06-2004

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • Infection control
  • Quality control
  • Multitasking
  • Data confidentiality
  • Team leader
  • Goal minded
  • Appointment scheduling
  • Written communication
  • Glucose screening

Certification

  • PT - Phlebotomy Technician

Languages

Spanish
Full Professional

Timeline

Phlebotomist

Labcorp
01.2021 - 02.2022

Phlebotomy Specialist

LabCorp
12.2007 - 07.2010

Armed Security Officer

Calmet Safety
01.2007 - 02.2008

Phlebotomist

Quest Diagnostics
12.2006 - 02.2007

Receptionist

Law Offices Of Henry A. Posada
06.2004 - 01.2006

Certified Nursing Assistant

MGA Home Healthcare
05.2004 - 11.2010

Receptionist /Child Care Helper

Girls Club of Los Angeles
06.2002 - 02.2004

High School Diploma -

Carson High School

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