Delmy Mena
Brackettville
Summary
Dynamic food service professional with strong communication skills and a proven track record at Buc-ee's. Adept at enhancing customer satisfaction through efficient service and strict adherence to sanitation standards. Recognized for training new employees and optimizing food preparation processes, ensuring high-quality outcomes in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Deli /Food Service Associate
Buc-ee's
04.2023 - 05.2025
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Enhanced customer satisfaction by providing timely and efficient food service.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Collaborated with team members to deliver exceptional service during high-volume periods.
- Trained new employees on proper food handling techniques and company procedures, fostering a consistent level of quality across the team.
Linen Technician
HHS
04.2019 - 04.2025
- Optimized storage solutions for linens, maximizing space utilization within the facility.
- Assisted in the training of new Linen Technicians, ensuring consistent service standards across the team.
- Coordinated effectively with laundry services to ensure proper care of linens as well as timely pickup and delivery schedules.
- Participated in continuous improvement initiatives, identifying areas for potential growth within the department''s operations.
- Performed regular audits of linen inventory to ensure accuracy of stock levels at all times.
- Managed daily tasks efficiently while prioritizing urgent requests from clients or internal departments.
- Maintained a clean and organized work area, adhering to safety protocols and promoting overall workplace safety.
Production Specialist
Tomball ISD
01.2017 - 05.2019
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Restocked condiments, beverages, and utensils per expected use levels.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Received and stored incoming supplies according to procedures.
Education
No Degree -
Colegio Fatima
El Salvador10-1997
Skills
- Strong communication skills
- Adaptability to change
- Cash handling proficiency
- Customer service and assistance
- Efficient multitasking
- Cleaning procedures
- Sanitation standards compliance
- Food preparation
- Kitchen safety
Timeline
Deli /Food Service Associate
Buc-ee's
04.2023 - 05.2025
Linen Technician
HHS
04.2019 - 04.2025
Production Specialist
Tomball ISD
01.2017 - 05.2019
No Degree -
Colegio Fatima
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