Delmy Ramon
Kyle,TX
Summary
PROFESSIONAL SUMMARY: Highly organized and independent I'm able to effectively coordinate tasks to accomplish projects with timeliness and creativity.
Overview
16
16
years of professional experience
Work History
Photographer
Delmsphotography
Kyle, TX
11.2019 - Current
- Navigate wedding parties to document unforgettable memories.
- Documented special occasions, parties, and portrait sessions through photography.
- Efficiently scouted captivating locations and curated complementary props for exceptional photography shoots.
- Enhanced customer comprehension of pricing and packages by providing clear explanations.
- Photographed multiple weddings, capturing high-quality family portraits that showcase the distinctive personalities and relationships of each client.
- Provided tailored photography services by collaborating closely with clients to capture their specific vision.
- Direct and pose family members with ease, ensuring natural and comfortable interactions.
- Utilize advanced photography techniques and equipment to achieve stunning, true-to-tone, and black-and-white images.
- Ensured client satisfaction by editing and retouching photos to enhance their timeless and elegant qualities.
- Expert in ISO and F-stop settings for various lighting conditions and creative effects.
- Proficient in Adobe Photoshop for photo editing, retouching, and enhancement.
- In-depth knowledge and understanding of exposure and depth.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
Portfolio Community Manager
Associa Hill Country, Onsite Community Manager
Austin, TX
01.2017 - 01.2021
- Cultivated customer loyalty by training team members in industry-leading service standards
- Enforced company policies and procedures to strengthen operational standards across departments
- Created and maintained spreadsheets and developed administrative and logistical reports
- Tracked and submitted employee time sheets to accounting department for payroll processing
- Coordinated troubleshooting, maintenance and updates for office systems
- Planned and executed corporate meetings, lunches and special events for groups of 10+ employees
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures
- Generated shipment invoices, prepared packages and set up courier deliveries for customers
- Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence
- Coordinated meetings with other department managers and served as main liaison between department heads and executives
- Managed conference calls by documenting participant details and preparing audio recordings for future reference
- Facilitated working relationships with co-tenants and building management
- Organized volunteer schedules and assignments to maximize efficiency and program effectiveness
- Collected residents’ monthly rent payments, recorded transaction details and submitted bank deposits promptly to ensure availability of operating funds
- Drafted and composed correspondence to applicants and residents, including notifications determining residential eligibility
- Analyzed data from surveys, referrals and follow-up services on financial, legal, crisis intervention, community referrals and outreach services
- Collected residents’ monthly rent payments, recorded transaction details and submitted bank deposits promptly to ensure availability of operating funds
- Implemented business strategies to maximize tenant satisfaction and reduce vacancies
Assistant Manager/Administrative Assistant HOA
Associa N.N.Jaeschke,Inc, Mount La Jolla Association
La Jolla, CA
05.2017 - 06.2019
- Assist with day to day onsite management of the association in conjunction with the Board of Directors
- Utilize exceptional leadership and interpersonal skills to develop a strong working relationship with the staff, Board, developer, property owners, builders and vendors
- Recommend, implement and follow procedures and systems to ensure smooth operation of the association
- Keep property owners informed through the use of the HOA website and other communication tools
- Assist and participate in the Architectural Review process ensuring compliance with established Design Guidelines and policies
- Work with property maintenance team manager and gate operations
- Inform owners regarding any compliance matters and track all community non-compliance issues
- Follow established fine and collection policies established by the Board
- Compliance with federal, state and local laws regarding community association management
- Respond to homeowner needs
- Respond to homeowner communications
- Assist with prioritizing and management of ongoing maintenance projects and capital improvement projects
- Assist with collections and vendor payment approvals
- Assist with organizing and managing community projects
- Analyze monthly financial reports
- Supported staff development and goal attainment by focusing on skill development and job satisfaction
- Create monthly management reports
- Contact and coordinate vendors for community maintenance and special projects
- Oversee daily operations of the HOA
- Attend regular meetings with the on-site manager
- Supervise administrative and maintenance staff, when applicable
Validations Specialist/ Invoice Processing
Carlsbad, CA
01.2017 - 04.2017
- Enter data into computer invoicing system and file with customer information.
- Send invoices to appropriate recipients to inform them of payments due received or covered.
- Recognize the lack of PO on invoices and documents and resolving the issue.
- Place investigative phone calls, emails when there are questionable aspects of the invoice.
- Assist the client in setting up automatic payment plans and paper less record keeping.
- Assisted in the accounting Processed entered tracked sent and received invoices for all departments and clients.
- Answered phone calls, emails from inquiring customers and answered questions accordingly.
- Reported any past due invoices to appropriate channels.
Leasing Manager
San Antonio, TX
11.2013 - 10.2016
- Maintain records of goods ordered and received.
- Analyze market and delivery systems to assess present and future material availability.
- Develop and implement purchasing and contract management instructions, policies, and procedures.
- Meet with prospective tenants to show properties, explain terms of occupancy and provided information about local areas.
- Direct collection of monthly assessments, rental fees, post deposits and payments.
- Act as liaisons between on-site managers or tenants and owners.
- Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
- Plan, schedule, coordinate.
- Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs.
- Negotiate the sale, lease or development of property and complete or review appropriate documents and forms.
- Prepare detailed budgets and financial reports for properties.
Assistant Manager
Tiger Financial/Speedy
San Antonio, TX
10.2010 - 12.2013
- Examine, evaluate, or process loan applications.
- Establish and maintain relationships with individual or business customers or provide assistance with problems, clients may encounter.
- Approve, reject or coordinate the approval or rejection of lines of credit or commercial, real estate or personal loans.
- Prepare financial or regulatory reports required by laws, regulations or boards or directions.
- Review collection reports to determine the status of collections and amounts of outstanding balances.
- Summit delinquent accounts to attorneys or outside agencies for collection.
- Evaluate financial reporting systems, accounting or collection procedures investments activities and make recommendations for changes to procedure, operating systems, such as budgets or other financial control functions.
Fashion Merchandise
San Antonio, TX
07.2008 - 08.2010
- Set or recommend mark-up's, mark down rates, selling prices for merchandise.
- Determine which products should be featured in advertising.
- Inventory stock and reorder when inventory drops to a specific level.
- Instruct staff on how to handle difficult and complicated sales.
- Formulate pricing policies for merchandise, according to profitability requirements.
- Assign employees to specific duties Education:.
Education
Certified Manager of Community Associations - CMCA
CMCA
01-2019
Some College (No Degree) -
CFC Bible College
San Antonio, TX01-2016
Some College (No Degree) -
Palo Alto College
01-2012
Vista Adult School
Vista, CASkills
- Administration
- Bilingual
- Time management
- Microsoft Office: Word, Excel,Outlook
- Customer Service
- Staff management
- Record keeping
- Data review
- Excel spreadsheets
- Accounting skills
- Sales and marketing
- Organizational strengths
- Social Media
- Adobe Photoshop
- Active Listening
- Critical Thinking
- Teamwork and Collaboration
References
References available upon request.
Timeline
Photographer
Delmsphotography
11.2019 - Current
Assistant Manager/Administrative Assistant HOA
Associa N.N.Jaeschke,Inc, Mount La Jolla Association
05.2017 - 06.2019
Portfolio Community Manager
Associa Hill Country, Onsite Community Manager
01.2017 - 01.2021
Validations Specialist/ Invoice Processing
01.2017 - 04.2017
Leasing Manager
11.2013 - 10.2016
Assistant Manager
Tiger Financial/Speedy
10.2010 - 12.2013
Fashion Merchandise
07.2008 - 08.2010
Certified Manager of Community Associations - CMCA
CMCA
Some College (No Degree) -
CFC Bible College
Some College (No Degree) -
Palo Alto College
Vista Adult School