Delmy V. Urquilla

• Identified problems and implemented effective solutions.
• Conducted root cause analysis on production issues, identifying solutions that prevented future recurrence of similar problems.
• Reported tool, machinery and equipment issues to maintenance personnel.
• Reduced downtime by conducting regular equipment maintenance and addressing issues promptly.
• Maintained open lines of communication between management and staff, fostering trust and transparency throughout the organization.
• Participated in departmental meetings to share insights from the manufacturing floor, contributing valuable input towards decisionmaking.
• Recorded and reported attendance and hours worked for all area employees.
• Performed accident investigations.
• Ensured product quality through rigorous inspection processes and adherence to industry standards.
• Supervised a team of skilled workers, providing guidance, training, and performance evaluation for continuous improvement.
• Improved production efficiency by implementing Lean Manufacturing principles and streamlining processes.
• Led safety meetings and monitored compliance with gear requirements and best practices.
• Implemented safety protocols, reducing workplace injuries and ensuring compliance with regulatory requirements.
• Conducted performance evaluations, identifying areas for individual improvement.
• Empowered team members by delegating responsibilities, promoting ownership and accountability.
• Managed staff hiring, training and supervision.

• Job Scheduling, tracking, and monitoring of jobs through production
• Evaluate all activities and performance affiliated with production, quality and service
• Coordinate all aspects of warehouse receiving quality checks to client communications through billing
• Daily monitoring of client's projects and status through all phases of production
• Communicate with production and management staff as to job status and/or changes that affect the client and production schedules
• Responsible for the daily Production scheduling requirements of the division
• Continual upkeep of postal reconciliation reports
• Oversee the maintenance of all production tickets and job folders
• Communicate/prioritize client requirements with a high level of professionalism and technical expertise in all aspects of the job
• Knowledgeable in postal rules and regulations
• Take initiative to resolve any and all situations that may arise through the production process
• Daily interaction with all relative departments
• (Production Control, Logistics, Customer Service, Scheduling, Billing, Accounting, etc.)
• Assist in training, document procedures for personnel
• Monitor production schedule to ensure that jobs drop according to schedule and within the postage requirements
• Adhere to all corporate/company policies
• Perform other duties as described by Management
• Liaison between two production facilities

• Followed GMP and SOPs
• Read and followed detailed Batch Production Record instructions and filled out documents
• Verified raw material lot numbers that were pulled by Warehouse
• Accurately used platform bench scales to weigh liquid and in process material
• Properly loaded and operated the mixer to evenly distribute color or enteric coating material
• Conducted Setups and operated equipment
• If needed, made adjustments to machine settings during operation
• Performed in-process checks until the batch is complete for example product temp, spray speed, weight in increments
• Unloaded coated capsules/tablets into sanitary containers and calculated yield
• Ensured proper operation of equipment and promptly reported any concerns to management
• Cleaned and sanitized equipment/mixer/hot air cabinet filters/exhaust cabinet filters prior to and/or after use; disassembled and reassembled equipment as needed to perform major and minor cleans
• Swept/washed floors and work areas to maintain equipment and work area in a sanitary condition
• Returned unused liquid raw materials to designated areas
• Developed strong lines of communication with other co-workers and management to ensure plant efficiency
• Wore appropriate PPE hairnets, gloves, hearing protection, dust masks, etc
• Performed other duties as needed when work was slow in the designated area

• Work with other mechanics in machine set-ups and breakdowns, as well as perform all aspects of lower levels as required
• Comply with cGMP and safety procedures
• Assists/trains others when called on
• Volunteers for additional work which may enhance skills and abilities
• Advanced mechanical skills including the ability to analyze causes of mechanical breakdown and arrive at a solution
• The ability to set up and adjust electronically controlled machinery and equipment using panel views
• Trained in GMPs effectively collaborated with team leads and safely monitor and maintain equipment

Instituted and monitored safe work practice procedures to maintain an injury-free and efficient production facility, effectively lead, coach and developed a large work team to accomplish operational objectives, identify, diagnose and resolve operational, manufacturing and maintenance problems within deadlines, supervised the daily set-ups and start-ups of production equipment, developed new procedures and processes to improve production accuracy, establish and maintain acceptable quality levels for all assigned products, manage multiple priorities and met daily production targets while consistently reducing downtime, conducted quality control inspections.

• Responsible for providing supervision to all three shifts of sanitation associates, monitoring productivity, providing training, coaching and motivating associates
• Followed Standard Operating Procedures (SOPs) and Good Manufacturing Practices (cGMPs)
• Coordinated all plant sanitation functions to ensure compliance with product safety
• Counseled and coached associates on a regular basis resulting in safe, and efficient operations
• Coordinated manufacturing support for sanitation activities and maintained all sanitation records and logs
• Ensured all associates received proper training, such as GMP, SOP, Sanitation SOP, safety, chemical control and sanitation operation
• Processed time cards, managed time-off requests
• Assisted in the recruitment and training of new associates
• Managed chemical approval process for new chemicals
• In cooperation with Quality, followed up on completion of sanitation-related issues found during internal and external inspections
• Monitored compliance with GMPs participated as a member of HACCP team and ensured that sanitation issues in regards to HACCP are in compliance
• Performed other duties as supporting 3rd Party Certification Audits and all Regulatory audits

• Duties - Reading and understanding product work order, following SOPs and GMP guidelines, assuring machinery is within validation guidelines prior to running a new product on packaging line, checked all components front quantity to product number approving and rejecting products if there has a been a cross contamination, checking major or minor cleans on packaging lines before the start of every job