Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic
Delon Billey

Delon Billey

Randallstown,MD

Summary

Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment, protect customer greenery and produce attractive, long-lasting displays. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

LAWN SPECIALISTS

TRUEGREEN
05.2014 - 02.2024
  • Provides service to residential customers by making timely lawn applications, diagnosing and correcting lawn problems through service calls and other customer communications
  • Also selling and up-selling services to new and or existing customers
  • Other responsibilities applying fertilizer and pesticides weed control to help maintaining a nice weed free green lawn for customers.
  • Promoted a healthy outdoor living space for clients by controlling weeds, pests, diseases effectively.
  • Contributed significantly toward company growth through commitment to excellence in every aspect of job performance.
  • Collaborated with team members to ensure smooth work operations and consistent results for clients.
  • Increased client referrals through word of mouth marketing by consistently exceeding expectations.

Installation Technician

Direct TV
10.2011 - 10.2012
  • Plans installations by reviewing work orders, gathering supplies, evaluating location, locating access, formulating wiring plans, and arranging equipment
  • Installs and programs equipment
  • Troubleshoots, diagnoses, repairs, replaces, and upgrades components
  • Checks satellite TV systems for correct functionality and optimal performance
  • Maintains accurate installation, service, and inventory records
  • Ensures adequate supply levels by inventorying stock and communicating needs to warehouse
  • Treats customers with respect, courtesy, and professionalism at all times
  • Coordinates schedules with customers
  • Listens to descriptions of problems, answering questions, and resolving issues
  • Communicates the wiring plan and equipment lay-out with customer prior to the installation
  • Educates customers by conveying verbal information clearly and concisely
  • Follows industry codes, regulations, and standards
  • Adheres to policies and procedures while working autonomously
  • Maintains a safe work environment by following safe practices and adhering to safety policies, including practicing safe driving techniques
  • Acquires and applies information needed for prompt decision making
  • Refers to and interprets schematics, manuals, and manufacturer's instructions
  • Updates and improves job knowledge by participating in educational opportunities, reading technical publications, and participating in on-going technical training
  • Supports co-workers and builds positive working relationships with all team members
  • Meets or exceeds performance goals and quality standards
  • Meets or exceeds productivity standards by prioritizing tasks and working efficiently
  • Other duties as assigned.

Electrician

Future Heights Inc.
05.2008 - 05.2011
  • Retrofit lamp and ballast
  • Installing pole lights, wall pack, HID, and T5 fixtures
  • Responsible for running electrical wire, in addition to installation of electrical switches and receptacles and troubleshooting problems as they occur
  • Supervised other electrician trainees.
  • Installed, tested and modified circuit breakers, controls, fuses, lights and motors.
  • Fixed wiring and circuit systems to correct performance issues and safety concerns.
  • Adapted quickly to changing project scopes or requirements while maintaining high-quality work standards under tight deadlines.
  • Inspected circuits already in place and lead team of electricians through installing high quality new ones.

Education

Certificate - Computer Technical Support

Katharine Gibbs School - New York City
New York, NY
03.2005

High School Diploma - General Studies

Randallstown High School
Randallstown, MD
06.2000

Skills

  • Self-starter
  • Team player
  • Detailed oriented
  • Excellent verbal and written communication
  • Microsoft Office XP (Word, Excel, PowerPoint, Access)
  • Computer and Network Hardware
  • Microsoft Windows Operation System (95,98,2000,XP)
  • Network Configuration and Management (Windows Server 2003)
  • Equipment Operation Proficiency
  • Sales and Marketing Acumen
  • Weed control strategies
  • Customer Service
  • Strong Work Ethic

Certification

  • SBCA
  • Service
  • SWiM
  • Ka/Ku
  • Drive safe
  • Ladder safe
  • Connecting home
  • New install

Accomplishments

  • Residential specialist of the month: May, July, September of 2016
  • August, October of 2017
  • The extra mile award for 2016
  • October of 2022
  • September of 2023

References

References are furnished upon request.

Timeline

LAWN SPECIALISTS

TRUEGREEN
05.2014 - 02.2024

Installation Technician

Direct TV
10.2011 - 10.2012

Electrician

Future Heights Inc.
05.2008 - 05.2011

Certificate - Computer Technical Support

Katharine Gibbs School - New York City

High School Diploma - General Studies

Randallstown High School
Delon Billey