Delon Saunders

Responsible for analyzing, testing, troubleshooting, and evaluating existing software systems, such as local area networks, wide area networks, cloud networks, servers, and other data communications networks.

• Set up hardware and software in optimal configurations to meet network performance requirements
• Perform network maintenance to ensure networks operate correctly with minimal interruption
• Provide end-to-end support for issues within defined areas of responsibility and document incidents via ticketing system
• Maintained material and stock levels consistent with business requirements while meeting target capital objectives
• Conducted field visits and met corporate customers for business development

Responsible for selling Spectrum's ancillary communications solutions to mid-sized enterprises (100-999 employees) within an assigned territory. Ancillary services include custom hosting, desktop security, data back-up, data storage, toll free, additional email addresses, and static IPs. Managed the full sales cycle: Self-generating new clients, perform online and in-person demos for Founders, CEOs, HR Board Members, VP/ Director and other C-Level executives, created proposals, and closed deals resulting in 2 MIL average annual revenue using a solutions-based sales approach

• Consistently maintained average of over 125% to annual revenue quota
• Maintained closing ratio of 35% through cold calls, emails, and networking events
• Managed the full sales cycle by using Salesforce and HubSpot: Prospect new clients using ZoomInfo, Linkedin, and RocketReach.co, performed online and in-person demos for HR and C-Suite professionals, create proposals, and closed deals
• Successfully secured multi-year contracts with businesses such as IT Firms, hospitals, manufacturing companies, hospitals, and other commercial institutions with 100-999 employees
• Built and invested in relationships with clients to establish Spectrum's value, continually driving the highest satisfaction ratings in the industry.

Responsible for selling primary communications solutions to small sized enterprises (1-99 employees) within a specified territory. Primary services include coax delivered Internet, high-speed data, landline phone, and video sales. Resulting in over 1MIL in sales annually using a consultative sales approach

• Consistently ranked top 1% for annual revenue sales through cold calls, door-2-door, cold emails, and networking
• Oversaw the market expansion and generated over 300+ new clients, valuing over 500k of additional revenue annually
• Awarded Sales Rookie of the Year 2017 for achieving 175% of targeted sales
• Honored at 2018 Sales Leadership Conference
• Developed and presented sales presentations/proposals on products and services that meet customers’ needs
• Monitored Spectrum's industry competitors, new products, and market conditions to understand a customer's specific need