Summary
Overview
Work History
Education
Skills
Objectives
Timeline
Generic

Delonae Williams

Bridgeport,CT

Summary

Excellent customer service agent that is equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2025
2025
years of professional experience

Work History

Game Presenter

Evolution
08.2024 - 11.2024
  • Participated in ongoing professional development opportunities to stay current on industry trends and maintain peak performance as a presenter.
  • Increased game participation through effective communication and rapport-building with players.
  • Continuously improved presentation skills by incorporating feedback from supervisors, peers, and players to deliver an exceptional gaming experience.
  • Managed multiple gaming tables, ensuring smooth operations and timely rotation of games.
  • Boosted customer satisfaction by providing clear instructions and maintaining a professional demeanor during gameplay.
  • Provided exceptional customer service by responding promptly to player concerns or inquiries about game rules or strategies.
  • Participated in regular training sessions to stay current on industry trends and best practices.

Sales Associate

Sapphire Team Marketing
2024 - 2024
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Collaborated with team members to achieve monthly sales targets.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.

Education

High School Diploma -

Harding High School
Bridgeport, CT
07.2023

Skills

  • Leadership
  • Customer service
  • Deductive reasoning ability
  • Active listening
  • Computer skills
  • Analytical skills
  • Transferable skills
  • Effective time management
  • Engaging personality
  • Exceptional communication
  • Teamwork
  • Multitasking skills
  • Problem-solving abilities
  • Reliability
  • Adaptability and flexibility
  • Self motivation
  • Interpersonal skills
  • Professionalism
  • Continuous improvement
  • Stress management
  • Team oriented
  • POS system and cash Handling
  • Conflict resolution

Objectives

I want to succeed in a stimulating and challenging environment and to also assist with building the success of the company while I experience advancement opportunities.

Timeline

Game Presenter

Evolution
08.2024 - 11.2024

Sales Associate

Sapphire Team Marketing
2024 - 2024

High School Diploma -

Harding High School

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