DeLonda Bell
Forney,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Austin And Reddick Dermatology
03.2024 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Called and faxed pharmacies to submit prescriptions and refills.
Clinical Data Assistant
Plano Independent school district
11.2023 - 03.2024
- Collecting, organizing, and maintaining accurate clinical data records
- Verifying the completeness and accuracy of data entries
- Performing data quality checks and resolving any discrepancies
- Performing Acanthosis Nigricans check
- Performing hearing, vision, and scoliosis check.
Registered Medical Assistant
James Bond Dermatology
07.2023 - 08.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
- Administered injections, medications and treatments as directed by the physician
- Provided assistance to medical staff in performing minor surgical procedures
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times
- Documented notes during patient visits.
MOHS Medical Assistant
Platinum Dermatology
04.2019 - 02.2021
- Assisted Mohs surgeon with pre-operative preparations including positioning of patient, draping, and instrument setup
- Performed post-operative care such as suture removal and wound dressing changes
- Obtained specimens from patients for laboratory analysis following Mohs procedure
- Educated patients on the importance of follow up visits after Mohs procedure
- Administered local anesthetic prior to skin biopsies according to established protocols
- Maintained cleanliness of treatment rooms between appointments by disinfecting surfaces and equipment
- Conducted patient interviews to gather health history, vital signs and information about current medical issues
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Medical Assistant
Heights Dermatology
02.2022 - 09.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
- Administered injections, medications and treatments as directed by the physician
- Provided assistance to medical staff in performing minor surgical procedures
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times
- Documented notes during patient visits.
Medical Assistant
White Rock Dermatology
02.2021 - 02.2022
- Assisted dermatologists in examining patients and performing minor procedures such as skin biopsies, suture removal, and cryotherapy
- Prepared the exam room prior to patient visits by sterilizing instruments and stocking supplies
- Instructed patients on proper skincare techniques and provided education regarding skin diseases
- Administered injections of medications prescribed by the physician according to protocol
- Managed inventory of office supplies and medical equipment; ordered new items as needed
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Medical Assistant
Calera Urgent Care
09.2018 - 04.2019
- Collected, recorded and analyzed data from various tests
- Performed venipuncture and skin punctures on patients of all ages to collect blood samples for laboratory testing
- Verified patient identification prior to collecting specimens
- Maintained cleanliness of work area including decontamination of surfaces between patient visits per infection control policies and procedures
- Operated portable x-ray machines in order to capture images of patients at bedside or other locations inside the hospital premises
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
- Administered injections, medications and treatments as directed by the physician.
City Mail Carrier
USPS
09.2017 - 05.2018
- Dispatched mail to designated locations according to delivery route
- Sorted incoming mail by zip code and address
- Delivered packages, letters, and other items to residential and commercial customers
- Inspected postal vehicles for maintenance needs.
Registered Medical Assistant
Integris Edmond women's Care
05.2015 - 07.2017
- Administered medications as prescribed by the physician
- Performed patient assessments, including vital signs and medical history documentation
- Assisted physicians in exams, treatments, and procedures
- Prepared laboratory specimens for analysis and organized lab results
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed
- Administered injections under direct supervision of a physician or nurse practitioner
- Ensured all medical equipment was functioning properly prior to use
- Coordinated with pharmacists to ensure timely delivery of medications
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Responded to patient callbacks and phone-in prescription refill requests.
Assistant Store Manager
Osh Kosh
02.2014 - 06.2015
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary
- Organized weekly meetings with department heads to review progress on key objectives
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism
- Handled complaints from customers by empathetically listening, recording details and offering solutions
- Supervised cashiers in processing credit, debit and cash payments to streamline sales
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
- Delegated work to staff, setting priorities and goals
- Prepared staff work schedules and assigned team members to specific duties
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Medical Assisting -
Heritage College
Oklahoma City, Oklahoma06.2008
Business Education -
Canadian Valley Technology Center
Chickasha, Oklahoma05.2005
Skills
- Critical thinking, decision making and problem-solving skills
- Excellent written and verbal communication skills
- Customer focused and team-worker
- Sound health for sustained performance under pressure – Experience and ability working long-hours and nights under pressure
- Privacy and Confidentiality
- Inventory Management
- Patient Scheduling
- Payment Collection
- Data Entry
- Adaptable
- Quick Problem Solver
- Staff Management
- Flexible Schedule
- Staff Scheduling
- Complaint Handling
- Appointment Scheduling
Certification
- Registered Medical Assistant (RMA)
- BLS
Timeline
Registered Medical Assistant
Austin And Reddick Dermatology
03.2024 - 05.2024
Clinical Data Assistant
Plano Independent school district
11.2023 - 03.2024
Registered Medical Assistant
James Bond Dermatology
07.2023 - 08.2023
Medical Assistant
Heights Dermatology
02.2022 - 09.2022
Medical Assistant
White Rock Dermatology
02.2021 - 02.2022
MOHS Medical Assistant
Platinum Dermatology
04.2019 - 02.2021
Medical Assistant
Calera Urgent Care
09.2018 - 04.2019
City Mail Carrier
USPS
09.2017 - 05.2018
Registered Medical Assistant
Integris Edmond women's Care
05.2015 - 07.2017
Assistant Store Manager
Osh Kosh
02.2014 - 06.2015
Medical Assisting -
Heritage College
Business Education -
Canadian Valley Technology Center