Summary
Overview
Work History
Education
Skills
Timeline
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Delonda Gregory

Dinwiddie,VA

Summary

I am a dependable and honest person. I have years of food industry and customer service work experience. Work well with a team and alone; I take safety and cleanliness very seriously. I do my best to bring positivity to every environment I am in.

Overview

14
14
years of professional experience

Work History

Food Server

Jones Dining Hall
Petersburg , VA
01.2022 - 01.2025
  • Provided exceptional service to high volume of daily customers.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Took orders from customers accurately and delivered to kitchen staff promptly.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Set up tables in between patrons to reduce wait times.
  • Greeted guests promptly and provided menus while explaining daily specials.
  • Set up tables and counters to prepare dining and serving areas.
  • Attended regular team meetings for updates on new menu items or promotions.

Shop Assistant

Longway Boutique LLC
Petersburg, VA
09.2020 - 09.2023
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Placed special orders or called other stores to find desired items.
  • Handled customer phone calls, providing product information and stock availability.
  • Provided information about products and services to customers.
  • Wash hair.
  • Maintained work area organization and cleanliness to uphold production levels and safety standards.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Answered phone inquiries regarding store hours, product availability, pricing.

Machine Operator Packer

Boars Head Provisions Co
Petersburg , VA
09.2018 - 12.2019
  • Operated and tended product packaging machines.
  • Ensured work area was clean and organized throughout shift by following 5S standards.
  • Adhered strictly to standard operating procedures while operating machinery.
  • Grab the meet as it rolls down the line to be packed in bag, weigh the bag and send it down the line.
  • Collaborated with team members to improve efficiency in the packing process.

Communications Intern

Thompson Hospital
Petersburg, VA
11.2010 - 12.2018
  • Set up, restocked and cleaned dining areas.
  • Replenished condiments at customer tables as needed.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Served meals to customers in a friendly and courteous manner.
  • Followed established cash handling procedures when collecting payment from customers.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Refilled condiments, napkins and server workstations.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Monitored food temperatures to ensure safety and quality standards were met.
  • Greeted customers upon arrival in the dining area.

Education

High School Diploma -

Dinwiddie High
Dinwiddie, VA
06-2009

Skills

  • Customer service
  • Inventory management
  • Sales support
  • Visual merchandising
  • Product knowledge
  • Team collaboration
  • Cash handling
  • Communication skills
  • Order processing
  • Equipment operation
  • Cash register operation
  • Safety and cleanliness standards

Timeline

Food Server

Jones Dining Hall
01.2022 - 01.2025

Shop Assistant

Longway Boutique LLC
09.2020 - 09.2023

Machine Operator Packer

Boars Head Provisions Co
09.2018 - 12.2019

Communications Intern

Thompson Hospital
11.2010 - 12.2018

High School Diploma -

Dinwiddie High

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Delonda Gregory