Delora Brown
Buckhannon,West Virginia
Summary
Meticulous Office Manager with proven expertise at 18th Circuit Court Community Corrections, enhancing workflow efficiency and delivering exceptional customer service. Skilled in billing and invoicing, I maintain accurate financial records and streamline communication across departments, ensuring confidentiality and collaboration. Adept at organization and documentation, I consistently improved operational processes.
Overview
30
30
years of professional experience
Work History
Office Manager-Case Aide
18th Circuit Court Community Corrections
01.2023 - Current
- Coordinate daily operations to enhance workflow efficiency and support staff
- Maintain filing systems for case documentation, appointments, counseling, and court appearances
- Streamline communication between departments, facilitating information sharing and collaboration.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and client records
- Provide exceptional customer service when addressing client inquiries or concerns via phone, email, or in person
- Maintain accurate financial records by recording accounts receivable transactions and regularly balancing computer excel files with office file folders and daily payments
- Making bi-weekly deposits
Shipping and Receiving Clerk Specialist
Corhart Refractories
02.1995 - 04.2023
- Oversaw shipping and receiving operations, ensuring timely and accurate processing of shipments
- Coordinated inventory management, between consumable supplies and replacement
- Managed inventory by SAP barcoding and Excel spreadsheet systems
Education
No Degree - Accounting
West Virginia Wesleyan
Buckhannon, WV06-2000
High School Diploma -
Seymour Senior High
Seymour, IN05-1980
Skills
- Customer service
- Office management
- Organization
- Billing and invoicing
- Scheduling and calendar management
- Account reconciliation
- Payment collections and deposits
- Documentation and control
- Computer application
Accomplishments
Proficient in SAP inventory systems
Use of Microsoft Office Suite and Excel computer programs. Efficient office accounting, billing, and deposit experience.
Timeline
Office Manager-Case Aide
18th Circuit Court Community Corrections
01.2023 - Current
Shipping and Receiving Clerk Specialist
Corhart Refractories
02.1995 - 04.2023
No Degree - Accounting
West Virginia Wesleyan
High School Diploma -
Seymour Senior High
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