Delora Fritts
Drexel,MO
Summary
Dynamic and detail-oriented professional with a proven track record, adept in payment and invoice processing, and payroll management. Excelled in clerical and administrative support, enhancing office efficiency and customer satisfaction. Demonstrates exceptional attention to detail and a commitment to maintaining high levels of accuracy.
Worked remotely the last year with Side by Side Stuff.
Overview
45
45
years of professional experience
Work History
Accounting Clerk
Side By Side Stuff
06.2013 - 10.2024
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Handled customers with returns.
Office Assistant
ECI
06.2012 - 06.2013
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Managed accounts payable and receivables and payroll.
Customer Service Representative
Von Mauer
11.2011 - 05.2012
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Accounting Clerk
Mid-West Fertilizer
08.1984 - 07.2011
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Input high volume of monthly invoices with consistent accuracy.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Managed accounts payable and receivables and payroll.
- Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Entered figures using 10-key calculator to compute data quickly.
- Maintained account accuracy by reviewing and reconciling checks monthly.
Accounting Clerk
Kyser Grain Company
07.1979 - 06.1984
- Input high volume of monthly invoices with consistent accuracy.
- Managed accounts payable and receivables and payroll.
- Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Matched purchase orders with invoices and recorded necessary information.
- Entered figures using 10-key calculator to compute data quickly.
Education
High School Diploma -
Miami High School
Amoret, MO05-1979
Skills
- Payment Processing
- Invoice Processing
- Clerical Support
- Administrative Support
- Invoicing and collections
- Payroll Processing
- Attention to Detail
- Customer Service
- Accounts Payable and Receivable
- MS Office
Timeline
Accounting Clerk
Side By Side Stuff
06.2013 - 10.2024
Office Assistant
ECI
06.2012 - 06.2013
Customer Service Representative
Von Mauer
11.2011 - 05.2012
Accounting Clerk
Mid-West Fertilizer
08.1984 - 07.2011
Accounting Clerk
Kyser Grain Company
07.1979 - 06.1984
High School Diploma -
Miami High School
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