Summary
Overview
Work History
Education
Skills
Timeline
Generic

Delores Floyd

Peoria,Arizona

Summary

Proven educator and advocate, adept in special education and emotional support, with significant achievements at Isaac School District. Leveraged expertise in IEP development and classroom management to foster inclusive learning environments, enhancing student well-being and academic success. Demonstrated exceptional verbal communication and advocacy, ensuring comprehensive family and student support. Knowledgeable School Social Worker focused on helping students excel in academic and social situations by working with teachers, families and outside resources to build powerful support network. Compassionate School Social Worker specializing in crisis intervention and counseling, demonstrated over [Number]-year industry career. Provides behavioral assistance to help all students. Flexible and personable approach to building rapport and addressing challenges,

Overview

19
19
years of professional experience

Work History

School Social Worker

Career Success Schools
07.2022 - Current
  • Collaborated with teachers and administrators to develop intervention strategies for students in need of additional support.
  • Created a safe space for students experiencing crises by providing immediate support and appropriate referrals.
  • Implemented evidence-based programs aimed at improving school climate and promoting positive behavior among students.
  • Maintained compliance with standards relating to child protection, client confidentiality, risk assessment and reporting.
  • Observed student behavior and developed behavioral interventions.
  • Enhanced student well-being by providing individual and group counseling sessions addressing various social, emotional, and behavioral issues.
  • Participated in IEP, RTI and other related meetings that determined and implemented school-wide policies.
  • Monitored student attendance, documented truancy and submitted referrals per requirements.
  • Served as a liaison between the school, family, and community agencies to ensure effective communication and collaboration around student needs.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Provided group and individual counseling to address problems.
  • Worked with educational team to develop Individual Education Plans (IEPs) for students.
  • Connected families with community resources to address needs such as housing, healthcare, and financial assistance.
  • Monitored students for signs of trauma, abuse and neglect.
  • Provided educational support services to students with emotional, intellectual and physical disabilities.
  • Wrote and developed FBAs and PBIPs for each student.

Permanent Substitute Teacher

Scoot Education
08.2021 - 05.2022
  • Adapted curriculum materials to accommodate various learning styles and abilities, increasing overall comprehension levels among students.
  • Maintained strong parent-teacher communication, ensuring consistent support for student achievement.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Managed classroom behavior effectively, maintaining a focused and productive learning atmosphere.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Upheld classroom routines to support student environments and maintain consistent schedules.

Vocational Rehabilitation Counselor

State Of Arizona
11.2017 - 12.2019
  • Advocated for reasonable accommodations, supporting clients in overcoming workplace barriers.
  • Implemented evidence-based practices in counseling sessions, fostering growth and positive change in clients'' lives.
  • Developed strong rapport with clients by demonstrating empathy and understanding of their unique challenges.
  • Conducted labor market research to better inform clients of potential career opportunities.
  • Collaborated with interdisciplinary teams for comprehensive client support and improved outcomes.
  • Supported clients during both pre-employment preparation and post-placement adjustment periods for long-term success in the workforce.
  • Participated in continuing education opportunities to stay current on industry trends and emerging research findings.
  • Maintained thorough case documentation, ensuring accurate records and efficient service delivery.
  • Enhanced client self-sufficiency by developing personalized vocational rehabilitation plans.
  • Monitored client progress through regular follow-up meetings, adjusting plans as needed for optimal success.

Placement Coordinator

State Of Arizona
06.2016 - 12.2017
  • Conducted thorough candidate assessments to determine skills, strengths, and areas for improvement, ensuring successful placement in appropriate roles.
  • Conducted regular follow-ups with placed candidates to ensure ongoing success in their new roles while addressing any concerns promptly.
  • Managed a diverse portfolio of clients while balancing multiple priorities effectively, meeting deadlines consistently without compromising quality or client satisfaction levels.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Collaborated with parents, school faculty and social workers to address problems and grow student success.
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Encouraged students to explore age-appropriate and career-related opportunities.
  • Advised students on educational, career and social opportunities.

Resource Teacher/Case Manager

Tempe School District No. 3
07.2008 - 05.2009
  • Facilitated differentiated instruction by providing a variety of resources tailored to meet each student''s unique needs and abilities.
  • Provided support for struggling students through targeted one-on-one instruction, improving overall class performance.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Assessed student progress regularly using formative assessments, adjusting instructional strategies as needed for optimal learning outcomes.
  • Managed classroom behavior effectively, creating a safe and supportive environment conducive to learning.
  • Increased student understanding by utilizing various teaching methods and adapting to individual learning styles.
  • Contributed to the improvement of school-wide curriculum by participating in professional development opportunities and sharing best practices with colleagues.
  • Developed strong relationships with parents and guardians, fostering open communication about students'' progress and needs.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
  • Taught students across multiple classifications and degrees of special needs.

Special Education Teacher Self Contained

Isaac School District
07.2005 - 05.2008
  • Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
  • Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
  • Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
  • Participated in ongoing professional development opportunities focused on evidence-based practices in special education teaching methodologies.
  • Provided targeted instructional support to struggling learners, identifying specific areas for improvement and designing effective intervention plans.
  • Taught students across multiple classifications and degrees of special needs.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Coordinated special education students and teacher assistant schedules with master schedule.

Education

Master of Arts - Cross Categorical Special Education

University of Phoenix
Tempe, AZ
10.2025

Bachelor of Science - Human Services

Wayland Baptist University
Plainview, TX
2002

Skills

  • Emotional Support
  • Family Support
  • Student Advocacy
  • Verbal and written communication
  • Special Education Knowledge
  • Teaching
  • Classroom observations
  • Classroom Management
  • Child Protective Services
  • Developmental Disabilities
  • Special Needs
  • IEP understanding
  • Anger Management
  • Client Advocacy

Timeline

School Social Worker

Career Success Schools
07.2022 - Current

Permanent Substitute Teacher

Scoot Education
08.2021 - 05.2022

Vocational Rehabilitation Counselor

State Of Arizona
11.2017 - 12.2019

Placement Coordinator

State Of Arizona
06.2016 - 12.2017

Resource Teacher/Case Manager

Tempe School District No. 3
07.2008 - 05.2009

Special Education Teacher Self Contained

Isaac School District
07.2005 - 05.2008

Master of Arts - Cross Categorical Special Education

University of Phoenix

Bachelor of Science - Human Services

Wayland Baptist University
Delores Floyd