Delores Johnson
Princeton,USA
Summary
Medical professional with excellent communication skills, patient care skills, and multi-tasking skills seeking an opportunity in your clinic to contribute to the health of patients and success of the clinic. Willing to relocate: Anywhere Authorized to work in the US for any employer
Diligent [Desired Position] with robust background in pediatric nursing. Successfully managed patient care and collaborated with interdisciplinary teams to enhance pediatric health outcomes. Demonstrated strong skills in patient education and family support.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pediatric Staff Nurse
Texas Children's Hospital
Dallas, TX
05.2022 - Current
- Perform rapid, accurate patient assessments to determine acuity and prioritize care using established triage protocols.
- Collect and document detailed medical histories, symptoms, and vital signs to support safe clinical decision-making.
- Evaluate patient conditions and provide immediate nursing interventions to stabilize or comfort patients when needed.
- Communicate effectively with physicians, nurses, and interdisciplinary teams to ensure timely and appropriate patient routing.
- Educate patients and families on symptoms, care instructions, and follow-up recommendations to support safety and understanding.
- Utilize electronic health records (EHR) systems to document triage assessments and ensure continuity of care.
Medical Assistant
Little Spurs Pediatrics Urgent Care
Dallas, TX
10.2021 - Current
- Measure and record vital signs, administer injections as needed, review patient history and chief complaints, medical charting, data entry into Electronic Medical Records, perform lab tests as needed, and assist physician with exams
Medical Assistant
Boyd Internal Medicine
DeSoto, TX
05.2021 - 10.2021
- Greets patients, completion of registration forms, and gives instructions.
- Conducts X-Rays when needed on patients.
- Performs computer skills in patient transcription, scheduling, and data base entry; accurate legal and ethical documentation
- Measures and records vital signs; assist physician with exams
- Records patient interview, history, and chief complaints
- Prepares patients for examinations and performs routine screening tests.
Radiology Assistance Support
Rely Radiology LLC
Addison, TX
12.2018 - 05.2021
- Uses diagnostic imaging equipment to help physicians identify illnesses and injuries to enhance patient care by assisting the radiologist with patient assessment, patient management and radiological procedures.
Customer Service Representative
Hospice Source LLC
Plano, TX
04.2015 - 11.2017
- Assigned service/work schedules for workers as per their area of work.
- Received work orders and tenders from superiors and dispatched them to personnel.
- Maintained continuous communication channels with supervisors and workers to sort their work-related issues and doubts.
- Estimated workforce requirement and equipment needed to complete projects.
- Assessed requirements of personnel regarding equipment, arranged for the same and dispatched them.
- Tracked and submitted working hours of employees to payroll department.
Customer Service Representative
UnitedHealth Group
Richardson, TX
06.2013 - 04.2015
- Managed multiple claims Medical Records and claims assisting the pharmacy and Doctor offices prior authorization pharmacy pricing.
Education
Health & Medical Administrative Services (AAS) -
The College of Health Care Professions
Dallas, TX12-2021
Medical Assistant Program - undefined
The College of Health Care Professions
Dallas, TX04-2021
Skills
- Medical equipment sterilization
- Leadership
- Venipuncture
- Working with adult populations
- Vital signs
- Medical scheduling
- Urology
- Neurology
- Medication administration
- Documentation review
- Aseptic Techniques
- Organization
- Medical History
- Inpatient
- Insurance verification
- Customer Service
- Time management
- Specimen collection
- Patient rooming
- Managing patient records
- Medical assisting
- Medical assistant experience (6-10 years)
- Scheduling
- Sterilization
- Injections
- Home & community care
- Presentation skills
- Urgent care
- Attention to detail
- Phone triage
- Documentation
- Epic
- Orthopedics
- Cardiology
- Computer literacy
- Microsoft Office
- EClinicalWorks
- Medical procedure assistance
- Medical Records
- Electrocardiograms
- Patient Relations
- Geriatrics
- Practice Fusion
- Pulmonology
- Family medicine
- Infectious disease care
- Patient Charting
- Insurance prior authorization
- Managing allied health teams - Largest allied health team managed (1-5 team members)
- EKG
- Allergy care
- Front Office Support
- Rehabilitation medicine
- Direct patient care
- Administrative Skills
- Medical claims processing
- Internal medicine
- Wound care
- Pediatrics
- Electronic Health Records
- Working with high schoolers
- Care plans
- Medical procedure preparation
- Phlebotomy
Certification
- Certified Medical Assistant
- March 2021 to Present
- First Aid Certification
- CPR Certification
- IV Certification
- Certified Phlebotomy Technician
- CCMA Certification
- BLS Certification
- CNA
- NCMA
- CPI Certification
- RMA
- NRCMA
- BC/BE
- AED Certification
Languages
Spanish
Limited Working
Timeline
Pediatric Staff Nurse
Texas Children's Hospital
05.2022 - Current
Medical Assistant
Little Spurs Pediatrics Urgent Care
10.2021 - Current
Medical Assistant
Boyd Internal Medicine
05.2021 - 10.2021
Radiology Assistance Support
Rely Radiology LLC
12.2018 - 05.2021
Customer Service Representative
Hospice Source LLC
04.2015 - 11.2017
Customer Service Representative
UnitedHealth Group
06.2013 - 04.2015
Medical Assistant Program - undefined
The College of Health Care Professions
Health & Medical Administrative Services (AAS) -
The College of Health Care Professions