Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Delores Mack

Twinsburg

Summary

Compassionate Licensed Practical Nurse with expertise in patient-focused care and efficient healthcare operations. Proficient in monitoring patient conditions, administering medications, and collaborating with multidisciplinary teams to enhance patient outcomes. Proven track record of process improvement in high-pressure environments, resulting in increased patient satisfaction and streamlined workflows.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Licensed Practical Nurse

Cleveland Clinic
Twinsburg
07.2022 - Current
  • Facilitated communication among patients, families, and healthcare professionals to enhance care coordination.
  • Scheduled nurse visits to ensure timely patient care delivery.
  • Administered Botox injections as part of treatment protocols.
  • Coordinated scheduling for surgical injections, optimizing workflow efficiency.

Medical Assistant

Cleveland Clinic
Twinsburg
07.2022 - Current
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Administered injections, medications and treatments as directed by the physician.
  • Measured vital signs and took medical histories to prepare patients for examination.

Medical Assistant

Cleveland Clinic
Mayfield
03.2021 - 07.2022
  • Facilitated treatment by relaying patient messages to physicians regarding concerns, updates, and refill requests.
  • Oversaw patient registration and insurance verification to ensure operational efficiency.
  • Managed appointment scheduling, answered phones, and coordinated patient flow while greeting visitors professionally.
  • Maintained accurate medical records through filing, charting, and data entry into electronic health record systems.

Education

Nursing Practice

Northern Career Institute
34050 Glen Dr
06-2024

Skills

  • Patient assessment and care
  • Sample collection
  • Verbal and written communication
  • Vital signs monitoring
  • Immunization administration
  • Pain management
  • IV therapy
  • Medication dispensing
  • EKG setup and monitoring

Affiliations

  • Flu Clinic
  • Med Wish
  • Employee Engage committee

Certification

  • CPR/BLS 3/27
  • IV Certification 6/24

Timeline

Licensed Practical Nurse

Cleveland Clinic
07.2022 - Current

Medical Assistant

Cleveland Clinic
07.2022 - Current

Medical Assistant

Cleveland Clinic
03.2021 - 07.2022

Nursing Practice

Northern Career Institute

Similar Profiles

CREATE PROFILE
Delores Mack