Erica Knight
Austin,TX
Summary
Seasoned Inspector known for highly productive and efficient task completion. Skilled in regulatory compliance, quality control, and safety inspections. Excel at problem-solving, critical thinking, and communication, ensuring thorough examination and reporting processes are consistently achieved. Offer keen attention to detail and strong organizational skills to excel in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Child Care Regulation Inspector V
Texas Health and Human Services
Lubbock, TX
06.2023 - 12.2024
- Under minimal supervision, with moderate latitude for the use of initiative and independent judgment, conducts advanced (senior-level) investigations and inspections of unregulated childcare facilities in accordance with the Texas Administrative Code, Human Resources Code, Minimum Standards, and Child Care Regulation Policy and Procedure for Handbook.
- Conduct complex, unregulated investigations, acting as the lead on regional community engagement and outreach.
- Documented inspection findings, prepared comprehensive reports, and communicated results to stakeholders.
- Compiled reports outlining findings from each inspection performed.
Child Care Regulations Inspector III
Texas Health and Human Services
Lubbock, TX
11.2017 - 06.2023
- Monitoring and investigating childcare facilities in accordance with the Human Resources Code. Minimum Standards, Licensing Policy, and Procedures Handbook.
- Investigate serious incidents and reports of minimum standards violations in childcare facilities.
- Evaluate new applications and childcare facilities for issues, regulations, and provide training and technical assistance to childcare providers on issues related to minimum standards.
- Documented all inspection results accurately in accordance with established guidelines.
- Managed and resolved conflicts arising from inspection findings, negotiating between parties to achieve compliance.
- Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
- Analyzed data collected during inspections to ensure accuracy and consistency.
Education
Bachelor of Science -
Wayland Baptist University
Plainview, TX12-2012
Skills
- Regulatory compliance
- Incident investigation
- Conflict resolution
- Community outreach
- Safety standards
- Training and Development
- Effective communication
- Time management
- Progress monitoring
- Inspection reporting
- Basic telephone systems
- Microsoft Office, Word, Excel
Timeline
Child Care Regulation Inspector V
Texas Health and Human Services
06.2023 - 12.2024
Child Care Regulations Inspector III
Texas Health and Human Services
11.2017 - 06.2023
Bachelor of Science -
Wayland Baptist University
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