DELORES SIMON
Las Vegas,NV
Summary
Knowledgeable Dispatcher with 20 years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills.
Overview
12
12
years of professional experience
Work History
Field Manager
L&K Environmental Services
03.2020 - Current
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Inspected sights to evaluate safety, operations and crew performance against objectives.
- Calculated materials and labor required to complete jobs on-schedule and prepared estimates.
- Compared vendor prices and negotiated for optimal savings.
- Planned and scheduled field activities according to set timelines and order of operations.
- Investigated issues and developed effective solutions.
- Met with customers to resolve issues and build productive relationships.
- Directed projects according to schedule and quality demands.
Fire Control/Dispatcher
NYNY Hotel
10.2014 - 03.2020
- Kept detailed and updated records of calls in physical and electronic databases
- Coordinated schedules and timelines for events.
- Accurately and efficiently responded to over 100 daily requests
- Tracked all changes in HOTSOS to keep records current and accurate
- Trained employees on accurate triaging and dispatching procedures while personally handling daily calls.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Managed event logistics and operations.
- Assessed emergency requests and made quick judgment calls to determine appropriate action
Operations Manager
L&K Environmental Services LLC
12.2011 - 10.2014
- Coordinated all phases of mold and crime scene remediation projects from inception to completion
- Coordinated planning, material resources and staff scheduling for simultaneous jobs, completing all on-time and under-budget
- Inspected sites before and after remediation projects
- Scoped and procured environmental insurance policies and managed permit applications
- Identified and resolved unauthorized, unsafe or ineffective practices.
Education
Completed coursework in applied microbial remediation technician, applied structural drying and trauma and crime scene technician -
I.I.C.R.C
Houston TXSkills
- Microsoft Outlook
- Intuit QuickBooks
- Cost Management
- Google Docs
- High-Pressure Environments
Timeline
Field Manager
L&K Environmental Services
03.2020 - Current
Fire Control/Dispatcher
NYNY Hotel
10.2014 - 03.2020
Operations Manager
L&K Environmental Services LLC
12.2011 - 10.2014
Completed coursework in applied microbial remediation technician, applied structural drying and trauma and crime scene technician -
I.I.C.R.C