Delores Stevenson
Fort Wright,KY
Overview
9
9
years of professional experience
Work History
Customer Service Representative
PrimeFlight Aviation
Hebron, KY
03.2024 - Current
- Assure customers to check in their baggage.
- Print their boarding pass.
- Assist them on the plane at the gate.
- Rebook if they missed their flight.
- Make sure the plane leaves the gate without a delay.
- Assisted customers with inquiries and resolved issues promptly.
Sales Associate
Paradies Lagardère
Erlanger, KY
08.2023 - 04.2024
- Always put the customer first.
- Provide memorable, highly personalized customer service through needs analyses, and product recommendations.
- Close/open the store.
Office Assistant Intern
University of Louisville (upward bound office)
Louisville, KY
06.2023 - 08.2023
- Word and Excel.
- Take coffee to the office workers.
- Distribute the attendance sheets.
- Set up field trips, etc.
Office Manager
Another Level salon
Louisville, KY
05.2016 - 04.2021
- Set up appointments for customers.
- Order the product when needed.
- Word and Excel.
- Anything else the owner instructed me to do?
Education
Bachelor of Science - Business admin related courses: Legal environmental business, Accounting, Microeconomics, Business analytics, Minor- communications related courses: Public speaking, Interpersonal communications, Consumer behavior
University of the Cumberland
Williamsburg, KY05.2023
Skills
- Computer literacy
- Communication
- Customer service
- Time management
- Leadership
- Problem solving
- Project management
- Leadership
- Quick learner
Awards
- Miss Debutante 2019
- HubSpot Content Creator Marketing Certificate
- FBLA
- Runner up in NAIA Conference Championship (Track & Field) 2022
Timeline
Customer Service Representative
PrimeFlight Aviation
03.2024 - Current
Sales Associate
Paradies Lagardère
08.2023 - 04.2024
Office Assistant Intern
University of Louisville (upward bound office)
06.2023 - 08.2023
Office Manager
Another Level salon
05.2016 - 04.2021
Bachelor of Science - Business admin related courses: Legal environmental business, Accounting, Microeconomics, Business analytics, Minor- communications related courses: Public speaking, Interpersonal communications, Consumer behavior
University of the Cumberland
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