Summary
Overview
Work History
Education
Skills
Summary Of Career
Job Related Training And Computer Skills
References
Quote
Work Preference
Timeline
SeniorSoftwareEngineer

Deloris Maria Saidy

Control Center Operator
Baltimore,Md.

Summary

Program Specialist Systematic Control Room Operator with proficiency in identifying operational problems and quickly resolving issues. Excellent in examining and testing electrical power distribution machinery to achieve high-level production. Over 28 years of experience working in Security industry. Offering expertise in Security Control Managing and regulatory compliance knowledge.

Overview

24
24
years of professional experience

Work History

Control Center Operator

Gonzales Consulting Services
08.2020 - Current
  • Worked with the supervisor as a control center operator, monitor CCTV cameras, alarms control access managed the LENEL system
  • Write and submit reports in a timely and efficient manner
  • React quickly and calm manner, monitor government daily operations log
  • Administer and ensure the officer sign in and out on the required government daily forms
  • Inform officer of all memo request sent out by the government create reports and coordinate/post notification
  • Ensure all information is documented on the government log pertaining to visitors, patrons, employees to preserve and protect the federal property in over 15, 00 federal employees
  • Inform officers of the rule of infractions or violation and verbally evicted violators from the premises.

Control Center Operator

Excalibur Security Inc.
04.2016 - 08.2020
  • Worked as a control center operator, monitor CCTV cameras, alarms control access managed the LENEL system
  • Write and submit reports in a timely and efficient manner
  • React quickly and calm manner, monitor government daily operations log
  • Administer and ensure the officer sign in and out on the required government daily payroll forms
  • Inform officer of all memo request sent out by the government create, reports and coordinate/post notification
  • Ensure all information is documented on the government log pertaining to visitors, patrons, employees to preserve and protect the federal property in over 15, 00 federal employees
  • Inform officers of the rule of infractions or violation and verbally evicted violators from the premises.

Physical Security/ Admirative Assistant

Brinton Woods Post-Acute Care
03.2000 - 10.2016
  • Provided Physical Security and Monitor CCTV
  • Served as the first point of contact responsible for greeting families and/or visitors in a high-volume medical environment by providing first class customer service
  • Monitored the facility to ensure that it remained safe, secure, and maintained
  • Provided immediate response to dissatisfied customers by troubleshooting complaints and rebuilding customer satisfaction
  • Logged information on calls received and maintained detailed records my MS Office applications
  • Operates a desktop computer to compose and edit correspondence and memoranda from dictation.

Armed Security/Control Center Operator

MVM Inc.
01.2014 - 04.2016
  • Responsible for managing the day-to-day security operations and emergency response activities (24x7) at the Social Security Administration (SSA), located in Woodlawn, MD
  • Monitor Lenel logical tree systems (door alarm sensors) pertaining to all SSA access-controlled areas, to include the Sensitive Compartmented Information Facility (SCIF)
  • Ensure all doors are properly secured afterhours and investigate all suspicious alarms
  • Responsible for communicating with local law enforcement and fire emergency services during emergent situations
  • Ensure proper coordination with roving patrol officers to assist in escorting emergency response personnel to the appropriate area
  • Responsible for conducting Lenel On-Guard security audits, to ensure all door alarms are in their respective secured state
  • Ensure that any anomalies found are reported to upper management for immediate resolution
  • Monitor an array of both analog and digital CCTV cameras, covering the SSA complex
  • When required, respond to and dispatch mobile patrol units to calls made via established complex Emergency Call Boxes
  • Monitor the Kelton Fire and Life Safety Event Management System
  • Responsible for relaying all alarms to the appropriate authorities for response or resolution
  • When required, utilize the Public Announcement System (PAS) to broadcast pertinent information to facilities within the complex i.e., fire emergency, shelter-in-place drills, testing of PA system, etc.

Armed Security Officer

Paragon Systems
01.2000 - 01.2014
  • Responsible for executing an array of security related duties at various facilities through Baltimore, conducted physical security inspections of vehicles entering customer facilities in search of any illegal contraband
  • Enforced all security regulations as mandated by established Standard Operating Procedures (SOP)

Education

General Studies -

Coppin State University
Baltimore, MD
08.1980

Diploma -

Patterson High School
Baltimore, Md.
07.1979

Skills

  • Organizational Leadership
  • Security Operations
  • Security & Emergency Response
  • Security Evaluation
  • Problem Resolution
  • Record Keeping
  • Procurement & Risk Management
  • Staff Training
  • Project Planning & Management Project Estimating & Control Techniques
  • Staff Management
  • Inventory
  • Physical Security
  • Relationship Building
  • System monitoring
  • Policy Enforcement
  • Incident Management
  • Access Control
  • Radio Communications
  • Security camera monitoring

Summary Of Career

Dedicated over 25 years contractual security professional at Social Security Administration facilities and accomplished with specialized knowledge and achievement in areas of Physical, Personnel, and information Security and security management systems. Demonstrated solid and sound decision-making abilities when faced with difficult and time critical situations. I have proven my ability and analyze situation quickly and objectively to determine the correct course of action to take during an emergency. I'm an experienced leader at guiding, influencing and allowing others to do their job by empowering them to make decision while at work. I work with a diverse and population and we all preform under pressure while we have emergency, occurring in the work area. I'm a team first individual and want to get the whole team involved in decision making during any situation.

Job Related Training And Computer Skills

  • Gun Range
  • CPR and First Aid
  • PC, Macintosh Operating Systems Microsoft Office Outlook, Excel, PowerPoint
  • Lenel Monitoring. PS5, and Situator System
  • QVMS Camera Monitoring System
  • APCO International Certification

References

Upon request.

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemote

Important To Me

Flexible work hours

Timeline

Control Center Operator

Gonzales Consulting Services
08.2020 - Current

Control Center Operator

Excalibur Security Inc.
04.2016 - 08.2020

Armed Security/Control Center Operator

MVM Inc.
01.2014 - 04.2016

Physical Security/ Admirative Assistant

Brinton Woods Post-Acute Care
03.2000 - 10.2016

Armed Security Officer

Paragon Systems
01.2000 - 01.2014

General Studies -

Coppin State University

Diploma -

Patterson High School

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Deloris Maria SaidyControl Center Operator