Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deloris Thomas

Belton,TX

Summary

Hardworking Advocate working diligently on behalf of underrepresented persons to obtain necessary assistance. Skilled in coordinating files and resources to meet routine and complex needs. Effective under pressure and in stressful situations. A professional seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Court Appointed Special Advocate Supervisor

CASA Bell/ Coryell Counties
Belton, Texas
04.2020 - 05.2022
  • Assumed management responsibility for over 20 Advocate Volunteers and more than 35 active CASA cases.
  • Conducted interviews with parents, foster parents, school officials and other individuals to better understand client's needs.
  • Validated and substantiated admissibility of evidence, perpetuating integrity during court hearings.
  • Researched each client's case to become familiarized with client's backgrounds by carefully reviewing available documentation.
  • Testified in court and provided voice for severely abused and neglected children.
  • Assessed clients for abuse and neglect and reported findings to court.
  • Provided assessments and made recommendations to court.
  • Observed strict security measures to keep all case information confidential.
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems.
  • Conducted pre-screening activities to help determine eligibility for child placement, substance abuse programs and mental health facilities.
  • Reached out to individuals eligible for services to solicit applications and offer assistance.
  • Onboarded and monitored over 40 plus program participants and guided each through entry-level stages.
  • Created professional and error-free business correspondence to communicate with prospective and currently enrolled participants.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.

Paralegal/Executive Legal Assistant

Lloyd Gosselink Attorneys Law
Austin, TX
08.2018 - 06.2019
  • Handled office scheduling and made notes for deadlines, motions and other important dates.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
  • Developed positive working relationship with courts, clients, law enforcement members and attorneys.
  • Completed electronic filings, initiated billing statements and managed firm administrative matters.
  • Completed document revisions, court document filings, travel arrangements and client billing.
  • Reviewed, edited and proofread legislation drafts for proper grammar, spelling, punctuation and formatting.
  • Prepared for trials, conducting legal research and drafting pleadings.
  • Organized key evidence exhibits to prepare for trials.
  • Prepared case summaries for mediation conferences.
  • Maintained complex files for short sales, foreclosures and traditional real estate transactions.
  • Supported partners and associates in areas of appellate and complex commercial litigation.

Cleaning Service Owner

Ousting Clutter And Dirt
Killeen , TX
03.2015 - 06.2017
  • Founded and managed Ousting Clutter and Dirt business, growing revenue to $40,000 in first year.
  • Managed day-to-day business operations.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Improved records management systems for leases and contracts to boost renewals timeliness.

CPS Investigator

Department Of Family Protective Services
Austin , TX
11.2013 - 01.2014
  • Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
  • Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
  • Devised and implemented safety plans for children suspected as victims of abuse or neglect.
  • Remained objective in handling each case, especially when children and families were in high-stress situations.
  • Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Planned, promoted and managed parent workshops on assisting children in attaining academic success.
  • Carried out day-day-day duties accurately and efficiently.
  • Assumed management responsibility for over 10-15 Cases.

Movement Control Specialist

Kellogg Brown And Root (Iraq)
Houston , TX
01.2006 - 02.2007
  • Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
  • Conducted site visits and records reviews to investigate violations of planning regulations and ordinances and notified proper authorities of findings.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Met with property developers and other private clients to discuss how developments could be granted as well as required actions to serve community interest and remediate concerns.
  • Led projects and analyzed data to identify opportunities for improvement
  • Developed team communications and information for meetings

Motor Transport Operator (88M)

US Army
Fort Hood, TX
01.1996 - 12.2005
  • Managed loading, unloading and safety of all personnel, cargo and equipment.
  • Inspected vehicles and completed daily maintenance actions.
  • Operated with safety and skill to avoid accidents and delays.
  • Reported defects, damage and accidents to proper personnel.
  • Maintained proficiency in tactical planning options and convoy defense techniques.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Operated a variety of Military Equipment to include 40 passenger buses.
  • Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.

Education

Associate of Science - Paralegal Studies

Central Texas College
Killeen, TX
05.2018

Bachelor of Science - Applied Psychology

Texas A&M University - Central Texas
Killeen, TX
05.2013

Skills

  • Child Care
  • Mental Health Treatment Programming
  • Patient Care Plans
  • Case Planning and Management
  • Client Home Visits
  • Child Abuse and Neglect Identification
  • Protective Services
  • Client Assistance Referrals
  • Client Needs Assessment
  • Confidential Case Documentation
  • Implementing Client Care Plans
  • Family Needs Assessments

Certification

  • Conflict Resolution Mediation Training -2020

Timeline

Court Appointed Special Advocate Supervisor

CASA Bell/ Coryell Counties
04.2020 - 05.2022

Paralegal/Executive Legal Assistant

Lloyd Gosselink Attorneys Law
08.2018 - 06.2019

Cleaning Service Owner

Ousting Clutter And Dirt
03.2015 - 06.2017

CPS Investigator

Department Of Family Protective Services
11.2013 - 01.2014

Movement Control Specialist

Kellogg Brown And Root (Iraq)
01.2006 - 02.2007

Motor Transport Operator (88M)

US Army
01.1996 - 12.2005

Associate of Science - Paralegal Studies

Central Texas College

Bachelor of Science - Applied Psychology

Texas A&M University - Central Texas

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Deloris Thomas