Deloris Wilson
Health Information Technician
Winfield,KS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Respected professional with experience maintaining medical charts and improving patient documentation. Smart Health Information Management driven to resolve issues and conflicts effectively while remaining calm in all types of situations. Offering decision- making, leadership and communication talents.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Health Information Management Technician
William Newton Hospital
01.2015 - Current
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
Pharmacy Technician
Graves Drug Store
04.2000 - 06.2010
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and insurance details.
- Managed opening and closing duties for pharmacy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Self Employed Contractor Elec and Gas Meter Reader
Kansas Gas & Electric Service
Arkansas City, KS
01.1994 - 01.1999
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Used handheld unit to transfer collected data to company databases daily.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Self Employed Contractor Janitorial Supervisor
Kansas Gas & Electric Company
Arkansas City, KS
01.1994 - 01.1999
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Operated buffers and burnishers to clean and polish floors.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Supervised supplies in inventory and submitted reorder requests.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Education
High School Diploma -
USD 470
Arkansas City, KS 67005No Degree - Public Relations
Cowley County Community College Area Vocational-Technical School
Arkansas City, KSSkills
- Task Prioritization
- Multitasking Abilities
- Decision-Making
- Critical Thinking
- Interpersonal and Written Communication
- Health Records Review
- HIPAA and HITECH Requirements
- Electronic Medical Record Software
- Accurate Documentation
Timeline
Health Information Management Technician
William Newton Hospital
01.2015 - Current
Pharmacy Technician
Graves Drug Store
04.2000 - 06.2010
Self Employed Contractor Elec and Gas Meter Reader
Kansas Gas & Electric Service
01.1994 - 01.1999
Self Employed Contractor Janitorial Supervisor
Kansas Gas & Electric Company
01.1994 - 01.1999
High School Diploma -
USD 470
No Degree - Public Relations
Cowley County Community College Area Vocational-Technical School
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