DELOVE MILLS
3400 Louetta Apt825,TX
Summary
Knowledgeable [Desired Position] with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
7
7
years of professional experience
Work History
Security Officer
Aliied Universal
Houston, TX
04.2026 - Current
- Monitored security systems and alarms to proactively identify potential threats.
- Conducted regular inspections of premises to ensure compliance with safety protocols.
- Assisted in maintaining accurate incident reports for internal review and training purposes.
- Collaborated with law enforcement during emergencies to coordinate response efforts.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
Ramp Agent/Cabin Cleaner
Swissport USA
Houston, TX
07.2023 - 11.2025
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Numbers daily flights.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Connected electrical power unit and hoses to aircraft.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
CUSTOMER SERVICE REPRESENTATIVE
AMAZON
HOUSTON, TX
01.2023 - 08.2023
- Handles incoming calls or inquiries from prospective customers or clients
- Assists customers effectively by solving customer disputes
- Provides customer additional information for their services
- Discusses products offered and ensures customer satisfaction
SUPERVISER
DELANI LOGISTIC LLC
HOUSTON, TX
11.2021 - 09.2022
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Identified root causes and feedback outcomes by communicating with team and monitoring service delivery.
- Supported succession planning by identifying drivers with high potential for career progression.
- Conducted exit interviews with departing drivers to identify and implement changes to improve driver retention.
- Collated and delivered periodic and ad hoc statistics reports to assist leadership decisions.
WHEELCHAIR COORDINATOR ASSISTANCE
Huntleigh USA
HOUSTON, TX
02.2021 - 01.2022
- Transported individuals requesting wheelchair service to and from desired locations.
- Backed wheelchairs down jetways to safely overcome the decline of ramps.
- Aided customers with TSA checkpoint screenings. Assisted customers with baggage claims
FRONT DOOR MONITOR
Twinstar Bakery
HOUSTON, TX
02.2019 - 01.2020
- Provided friendly and professional assistance to employees, visitors and customers
Education
High School Diploma -
Penn Foster College
Scottsdale, AZ03.2025
Skills
- ASSERTIVE COMMUNICATION
- ADVANCED COMPUTER SKILLS
- FLEXIBLE WORK LIFE
- SELF MOTIVATED
- ADAPTABILITY
Accomplishments
- Resolved product issue through consumer testing.
- Successfully completed two-week security training program.
Languages
Twi, English
Professional Working
Timeline
Security Officer
Aliied Universal
04.2026 - Current
Ramp Agent/Cabin Cleaner
Swissport USA
07.2023 - 11.2025
CUSTOMER SERVICE REPRESENTATIVE
AMAZON
01.2023 - 08.2023
SUPERVISER
DELANI LOGISTIC LLC
11.2021 - 09.2022
WHEELCHAIR COORDINATOR ASSISTANCE
Huntleigh USA
02.2021 - 01.2022
FRONT DOOR MONITOR
Twinstar Bakery
02.2019 - 01.2020
High School Diploma -
Penn Foster College