De-love Kofi Amuzu
Dublin,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Security Guard
Kings Security Bronx
02.2022 - Current
- I secure the premises and personnel by patrolling property and monitoring surveillance equipment
- I check identification of all persons entering and exiting facility to eliminate unauthorized visitors
- I secure my personal and company goods against robbery, vandalism, and illegal entry
- I make reports of property damage, theft, accidents, and unusual occurrences to document daily activities andirregularities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Delivery Driver
Instacart
03.2022 - 02.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management
Delivery Driver
DoorDash
01.2022 - 01.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
- Successfully avoided time delivery delays by carefully planning best routes.
Mechanic Assistant
Topels Towing & Repair
01.2019 - 04.2022
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Cleaned and organized work areas, tools and equipment to support productivity.
- Promoted shop safety by cleaning work areas and removing hazardous materials.
- Tested vehicles after repairs to verify performance, safety and functionality.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Box Truck Driver
Coca Cola
11.2020 - 11.2021
- Transported packaged products and raw ingredients to manufacturing factories, retail locations andonline distribution centers
- Inspected company vehicles for potential safety violations or problems before every journey
- Planned driving routes and calculated trip times to ensure shipments arrived on time
- Meticulously logged hours driven, miles accumulated, and gallons of gasoline purchased
- Strictly complied with federal regulations and company policies and procedures
- Checked loads before and upon delivery to make sure all inventory was accurate and accounted for
- Reported any damaged or missing products to supervisors
Banquet Hall Waiter
Kempinski Hotel Gold
03.2019 - 11.2020
- I maintain customer satisfaction with timely table check-ins to assess food and beverage needs
- I serve appetizers, entrees, and refilled beverages for buffet tables and events up to 250 guests
- I arrange linens and table settings according to seating plan and event theme
- I clear dishes and glassware quickly following each course.
Wine Glass Polisher, Coco Lounge
01.2018 - 12.2018
- Carried out day-day-day duties accurately and efficiently
- Proved successful working within tight deadlines and fast-paced atmosphere
- Monitored performance and generated reports detailing quality of product and defect rates
- Created and deployed best practices to improve efficiency and reduce defects.
Education
Associate - Information Technology
University of Ghana Legon
High School Diploma -
Bishop Herman Collage
Ghana03.2020
Skills
- SKILLS & STRENGTHS
- Excellent verbal, written, and interpersonal communication skills
- Outstanding analytical and thinking skills
- Proficient in Microsoft Office Suite
- Organized and detail oriented
- Driving
- Emergency Management
- Crisis Management Plans
- Employee and Visitor Screening
- Tampering Detection
- Dock Loading
- Safety and Security
- Computer Training
- IT Systems Support
- Error Simulation
- Network Topology
- Network Maintenance
- User Profile
- Time Management
- Licensing Requirements
- Local Delivery
- Database Management
- FreightDATA Software
- Vehicle Maintenance
- Product and Service Sales
- Customer Inquiries
- Route Planning
- Signature Verification
- Drive Vehicles
- Dependability and Honesty
- Stocking and Replenishing
- Maintenance Recordkeeping
- Service Schedule Coordination
- Repair Tree Understanding
- Defective Parts Disassembly
- Customer Satisfaction
- Computerized Diagnostics
- Drivability Issues
- Contract Negotiation
- Body Panel Repair
- Vehicle Safety
Additional Information
- CERTIFICATIONS/ TRAININGS, New York State Department of State, Division of Licensing ServicesSecurity Guard License, ID: 10015804184 Expiration Date: 02/06/2024
Timeline
Delivery Driver
Instacart
03.2022 - 02.2023
Security Guard
Kings Security Bronx
02.2022 - Current
Delivery Driver
DoorDash
01.2022 - 01.2023
Box Truck Driver
Coca Cola
11.2020 - 11.2021
Banquet Hall Waiter
Kempinski Hotel Gold
03.2019 - 11.2020
Mechanic Assistant
Topels Towing & Repair
01.2019 - 04.2022
Wine Glass Polisher, Coco Lounge
01.2018 - 12.2018
Associate - Information Technology
University of Ghana Legon
High School Diploma -
Bishop Herman Collage
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