Deloy Fox
Prescott,AZ
Summary
Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues. Service-oriented driver with [Number] years of experience delivering [Product or Service] to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills to deliver [Product or Service] on time. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Route Sales Representative
Frito Lay
10.2006 - 04.2018
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Analyzed sales and customer data to identify buying trends and offer recommendations.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Utilized route optimization software to plan and manage delivery routes.
- Immediately addressed problems with customers to promote speedy resolution.
- Collaborated with customers to identify needs and provided catered solutions
- Displayed products properly at customer sites and according to company specifications and policies.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Maintained positive relationships with customers through [Type of Skill] and [Type of Skill].
- Developed strong customer base through efficient and reliable service.
- Operated delivery vehicles safely and efficiently.
- Completed daily pre- and post-trip vehicle inspections.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Maintained positive relationships with customers to promote continued business opportunities.
- Stocked shelves and loaded orders to prepare deliveries.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Delivered orders to customers to drive full satisfaction.
- Maintained records of sales and customer information to support accuracy.
- Assisted with sorting and organizing stockroom items.
- Communicated regularly with dispatcher for delivery route details and changes.
- Implemented policies and procedures across warehouse and shipping platforms.
Education
Associate of Arts - Retail Management
Des Moines Area Community College
Ankeny, IA05.1983
Skills
- Outreach Initiatives
- Store Layouts
- Team Support
- Product Distribution
- Constructive Feedback
- Customer Service and Assistance
- Conflict Resolution Techniques
- Corporate Standards
- Client Relations
- Safe Vehicle Operations
- Inspection Checklists
- Policy and Procedure Implementation
- Stock Rotation
- Effective Customer Communication
- Route Management
- Product Marketing and Displays
- Document Delivery
- Recordkeeping Requirements
- Customer Deliveries
- Sales Forecasting
- Sales Representation
- Vehicle Maintenance
- Account Development
- Maintaining Clean Work Areas
- Route Growth
- Manage Orders
- Route Deliveries
- Sales Goals
- Merchandise Sales
Accomplishments
Top RSR with Frito Lay 2 consecutive years. Toyota Motor Sales Society, 3 years, need to sell over 500 vehicles per year and maintain a 93% Customer Satisfaction Index. Fork Lift certified.
Timeline
Route Sales Representative
Frito Lay
10.2006 - 04.2018
Associate of Arts - Retail Management
Des Moines Area Community College