Delphia Showers
Houston,TX
Summary
Welcoming Service Supervisor with outstanding abilities in assisting customers with various inquiries and tasks. Dependable and reliable with excellent training expertise. Experienced leading a team of diverse members by setting high expectations and treating everyone professionally and with respect.
Overview
11
11
years of professional experience
Work History
Assistant Superintendent
Metropolitan Transit Authority
01.2021 - Current
- Responsible for ensuring safe, efficient, and reliable operations by overseeing Bus Controllers, and other personnel
- Managed efficient teams of up to thirty employees
- Aid Superintendent and other duties as assigned.
Interim Assistant Superintendent
Metropolitan Transit Authority
01.2020 - 12.2021
- Responsible for ensuring safe, efficient, and reliable bus operations by overseeing Bus
- Controllers, and other personnel
- Managed efficient teams of up to twenty employees
- Aid Superintendent and other duties as assigned.
Bus Controller
Metropolitan Transit Authority
01.2013 - 01.2020
- Adjusts service levels and headway's as dictated by operating conditions.
Bus Service Supervisor
Metropolitan Transit Authority, Eastex
- Responsible for managing safe, efficient, and reliable bus services.
Personnel Assistant
Metropolitan Transit Authority
- Responsible for entering personnel and payroll data
- Maintained personnel files for all active and terminated employees; and other duties as assigned.
Education
B.A. - Applied Administration
University of Houston Downtown
Houston, TX12.2014
Skills
Problem Solving Skills
Critical Thinking Skills
Teamwork
Organization Skills
Emotional Intelligence
Timeline
Assistant Superintendent
Metropolitan Transit Authority
01.2021 - Current
Interim Assistant Superintendent
Metropolitan Transit Authority
01.2020 - 12.2021
Bus Controller
Metropolitan Transit Authority
01.2013 - 01.2020
Bus Service Supervisor
Metropolitan Transit Authority, Eastex
Personnel Assistant
Metropolitan Transit Authority
B.A. - Applied Administration
University of Houston Downtown