Delridge Williams
Red Oak,TX
Summary
Dedicated fire service leader with excellent planning, organizing, and problem-solving skills. Experienced executive with extensive success in nurturing professional partnerships, developing high-performing teams, and working with diverse personalities. Knowledgeable of all Fire Department and Emergency operations aspects and has experience in labor relations, recruiting, training, Emergency Medical Services, Emergency Management, Special Operations, grant management, budgeting, and personnel development.
Overview
30
30
years of professional experience
Work History
Executive Deputy Chief
Dallas Fire Rescue
05.2022 - Current
- Manage Emergency Response, Special Operations, and EMS Bureau office, handle routine correspondence, and perform special projects and assignments as directed.
- Collaborate in formulating and administrating policies, rules, regulations, and procedures governing members and operations of Department.
- Responsible for enforcing all Department policies, rules, regulations, and procedures within Emergency Response, Special Operations, and EMS Bureau.
- Assist with development and administration of Emergency Operations budget.
- Liaison with Internal Affairs to coordinate chain of command investigations in Emergency Response, EMS, and Special Operations Bureau, compile reports/make recommendations.
- Direct supervision of Emergency Response Deputy Chiefs.
Deputy Chief, Emergency Medical Services
Dallas Fire Rescue
03.2021 - 05.2022
- Recommended and prepared long-range Emergency Medical Service program plans by developing specific proposals for action on current and future needs.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Rewrote and updated comprehensive EMS policies and procedures.
- Oversaw the development and implementation of continuous quality improvement (CQI) programs by reviewing and analyzing EMS effectiveness, system trends, and needs to ensure EMS system excellence.
- Oversaw the development and administration of the EMS budget.
- Analyzed the deployment of EMS resources and recommended any system modifications to enhance response.
- Acted as Dallas Fire Rescue EMS Liaison for State of Texas Emergency Operations Center, Texas Department of State Health Services, North Central Texas Trauma Regional Advisory Committee, City of Dallas Office of Emergency Management, MMRS Steering Committee, and Dallas County Medical Operations Center Steering Committee.
Deputy Chief, Special Operations
Dallas Fire Rescue
05.2019 - 03.2021
- Managed and participated in development of Special Operations budget.
- Oversaw administration of Special Operations grant applications, spending, and compliance.
- Developed systems and procedures to improve operational quality and team efficiency.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Planned, organized, directed, and coordinated technical rescue, swift water rescue, wildland firefighting, ARRFF, HAZMAT and Urban Search and Rescue operations and programs.
- Coordinate Special Operations responses with partners at Federal, State and Local levels.
- Conduct and manage special projects as assigned by Fire Chief, preparing special research reports and developing programs.
- Developed and maintained relationships with external partners.
Battalion Chief, Emergency Operations
Dallas Fire Rescue
01.2018 - 05.2019
- Supervised operations staff and kept employees compliant with department policies and procedures.
- Performed frequent station inspections and drafted reports and plans for issues of importance.
- Reviewed fire reports and payroll entries of station officers to verify accuracy and completeness.
- Determined how to deploy personnel during periods requiring special fire department response and assigned activities.
- Developed systems and procedures to improve operational quality and team efficiency.
- Assured proper daily maintenance and operational readiness of apparatus, equipment, facilities, and personnel.
- Responsible for planning, organizing, directing, coordinating, and supervising activities of assigned shift, including personnel management, training activities, and oversight of major programs.
- Maintained discipline through administration of District policies and procedures, including issuing discipline to level authorized in policy, and made effective recommendations to Fire Chief
Captain, Recruiting Coordinator
Dallas Fire Rescue
04.2015 - 01.2018
- Developed and implemented recruiting strategies to attract and retain top talent for organization.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment procedures.
- Conducted recruiting events to grow passive talent pipeline to prepare for future hiring needs.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Designed a process that measured and reported on recruitment metrics to track recruitment efforts' successes and failures and identify improvement areas.
- Increased the number of Trainee Fire-Rescue Officer applications by over 140%.
- Increased the conversion rate of applicants testing for Trainee Fire-Rescue Officer by over 200%.
- Developed and implemented recruiting budget and strategic plan.
Captain, Station Officer
Dallas Fire Rescue
01.2013 - 04.2015
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Coordinated operations with other emergency service teams.
- Addressed public questions, complaints and requests and provided necessary assistance.
- Supervised, directed, and evaluated assigned staff members and newly hired officers.
- Primary Backup for District 7 Battalion Chief
- Task Force Leader
- Improved station cohesiveness and eating habits by developing a station vegetable garden
Lieutenant, Fire Academy Training Officer
Dallas Fire Rescue
08.2011 - 01.2013
- Adjusted instructional strategies according to student needs and understanding of material.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness. or secondary instructor for over 300 recruits
- Identified training needs and planned classes accordingly.
- Developed and implemented effective lesson plans to cover necessary material.
- Incorporated electronic textbooks and e-learning into the fire academy curriculum
- Developed Fire Officer Development curriculum
- Designed Incident Safety Officer Course
- Department Liaison for Fire Instructors Association of North Texas
Lieutenant, EMS Field Supervisor
Dallas Fire Rescue
01.2010 - 08.2011
- Created paramedic evaluation policy for EMS Field Supervisors
- Provided clinical and practical supervision for 45 paramedics and EMTs within EMS Zone
- Monitored and evaluated paramedics' performance to improve performance while ensuring continuous compliance with regulations and department policies.
Acting Lieutenant, Quality Improvement Officer
Dallas Fire Rescue
10.2008 - 01.2010
- Initiated and facilitated department's transition to powered stretchers
- Created and implemented stretcher pilot program to determine most suitable stretcher for department
- Designed, created, and implemented Inquiry Management System Database using Microsoft Access
- Developed and implemented procedures to manage and improve EMS service delivery
- Created and implemented department's initial Inquiry Management program
- Created and implemented department's stretcher maintenance program
- Created paramedic recognition program
- Created Mass Casualty Incident policy
- Coordinated new medical product evaluations
Paramedic Driver-Engineer
Dallas Fire Rescue
08.2005 - 10.2008
- Led implementation of Satellite Hazmat Station program at station and shift-level
- Led Hazmat training at station and shift-level
- Implemented electronic record-keeping and paramedic scheduling system at station level
- Functioned as team lead for station paramedics
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Maintained patient care, treatment, and medication documentation for accurate, up-to-date clinical records.
Firefighter/Paramedic
Dallas Fire Rescue
10.1999 - 08.2005
- Assigned as acting Battalion 7 command technician for seven months
- Created electronic system for tracking training at Battalion level
- Created and Implemented electronic record-keeping and paramedic scheduling system at station level
- Prepared incident reports detailing personnel, location, and results of each call.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Provided station tours, pre-incident surveys, and installed smoke detectors to provide fire education to public.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
Electrical Engineering Technician
Raytheon Systems Company
04.1996 - 10.1999
- Designed and maintained test equipment for F-16 fighter mission computer
- Provided high-level support for malfunctioning units
- Proposed electrical product and system modifications to improve quality and efficiency.
- Calibrated and repaired existing systems to maintain functionality.
Specialist
United States Army
06.1993 - 04.1996
- Operated and maintained test equipment for the AH-64 Apache helicopter avionics, optics, and fire control systems
- Mid-level technical support for avionics equipment
- Collected, arranged, and inputted information into the database system.
- Conducted regular reviews of operations and identify areas for improvement.
Education
Master of Arts - Public Administration
The University of Texas At Arlington
Arlington05.2007
Bachelor of Applied Arts And Science - Public Administration
Midwestern State University
Wichita Falls, TX05.2003
Associate of Applied Science -
Dallas County Community College
Dallas, TX05.1998
Skills
- EMS Program Oversight and Performance Improvement
- Budget Development and Management
- Grant Management
- Personnel Recruitment, Training, and Development
- Contract Administration
- Capital Expenditure Planning
- Change and Growth Management
- Management Public/Private Partnerships
- Labor Association Negotiations
- Disaster Response Plans and Activities
Licenses, Certifications, and Coursework
- Executive Fire Officer Program, National Fire Academy, 2022
- NIMS ICS All-Hazards Plans Section Chief – TDEM, January 2022
- Swiftwater Rescue Technician, TEEX, 2019
- ARFF, Texas Commission on Fire Protection, 2018
- Managing Officer's Program, National Fire Academy, 2016 – 2017
- Wide Area Search – TEEX, 2017
- NIMS ICS All-Hazards Operations Section Chief – TDEM, 2016
- Plans Manager – Texas Task Force 2, 2015
- Technical Information Specialist – Texas Task Force 2, 2015
- Cal Holmes Executive Development Institute , Dillard University, 2005 - 2010
- Incident Safety Officer – Texas Commission on Fire Protection, 2014
- Task Force Leader – Texas Task Force 2, 2014
- Search and Rescue Technician – Texas Task Force 2, 2013
- Structural Collapse Technician – Texas Task Force 2, 2013
- Master Fire Fighter – Texas Commission on Fire Protection, 2013
- Rope Rescue Technician – Texas Task Force 2, 2012
- Fire Officer I – Texas Commission on Fire Protection, 2010
- Fire Service Instructor II – Texas Commission on Fire Protection, 2007
- Hazardous Materials Technician – Texas Commission on Fire Protection, 2004
- Licensed Paramedic - Texas Department of State Health Services, 2001
- Structural Firefighter - Texas Commission on Fire Protection, 1999
Activities and Honors
Plans Team Manager, Texas Task Force 2, 2016-present
Technical Information Specialist, Texas Task Force 2, 2014-2016
Fire Protection Technology Program Advisory Board Member, El Centro College, 2013-2022
Adjunct Instructor, Dallas Fire Rescue Department, 2013 – present
Lean Six Sigma Black Belt Project for Overtime Reduction – Dallas Fire Rescue Department, 2016
Stan Wilson Line of Duty Death Committee – Dallas Fire Rescue Department, 2015
Promotional Exam Source Book Committee – Dallas Fire Rescue Department, 2008, 2013, and 2016
Meet and Confer Agreement Committee – Dallas Fire Rescue Department, 2010 and 2013
Promotional Process Committee – Dallas Fire Rescue Department, 2009
Berkshire Implementation Committee - Dallas Fire Rescue Department, 2007
Fire Chief Selection Committee, Dallas Fire-Rescue, 2005
EMS Vision Committee - Dallas Fire Rescue Department, 2004
Yearbook Committee - Dallas Fire Rescue Department, 2000 - 2009
Banquet Committee - Dallas Fire Rescue Department, 2007 - 2010
Assistant Treasurer – Dallas Police and Fire Pension Political Action Committee, 2010 –2016
Treasurer - Dallas Black Firefighters Political Action Committee, 2004 - 2016
1st Vice President - Dallas Black Firefighters Association, 2005-2007 and 2010 to 2016
Mentor - Big Brothers and Sisters, 2001 – 2012
Master - Pride of Mt Pisgah Masonic Lodge #135 PHA, 2009-2015
Sergeant at Arms - Beta Tau Lambda Chapter of Alpha Phi Alpha, 2004
Member – National Forum of Black Public Administrators
Vice President - Glendover Estates HOA, 2004-2006
Financial Secretary - Dallas Black Firefighters Association, 2001-2005
Timeline
Executive Deputy Chief
Dallas Fire Rescue
05.2022 - Current
Deputy Chief, Emergency Medical Services
Dallas Fire Rescue
03.2021 - 05.2022
Deputy Chief, Special Operations
Dallas Fire Rescue
05.2019 - 03.2021
Battalion Chief, Emergency Operations
Dallas Fire Rescue
01.2018 - 05.2019
Captain, Recruiting Coordinator
Dallas Fire Rescue
04.2015 - 01.2018
Captain, Station Officer
Dallas Fire Rescue
01.2013 - 04.2015
Lieutenant, Fire Academy Training Officer
Dallas Fire Rescue
08.2011 - 01.2013
Lieutenant, EMS Field Supervisor
Dallas Fire Rescue
01.2010 - 08.2011
Acting Lieutenant, Quality Improvement Officer
Dallas Fire Rescue
10.2008 - 01.2010
Paramedic Driver-Engineer
Dallas Fire Rescue
08.2005 - 10.2008
Firefighter/Paramedic
Dallas Fire Rescue
10.1999 - 08.2005
Electrical Engineering Technician
Raytheon Systems Company
04.1996 - 10.1999
Specialist
United States Army
06.1993 - 04.1996
Master of Arts - Public Administration
The University of Texas At Arlington
Bachelor of Applied Arts And Science - Public Administration
Midwestern State University
Associate of Applied Science -
Dallas County Community College
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