Delroy Dawkins
Skokie,IL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Demolition Worker
Giaomratis Construction
08.2019 - Current
- Loaded debris, rubble and hazardous material into correct collection containers.
- Identified ideal strategies for demolishing buildings and removing debris from structures based on work orders.
- Used sledgehammers, drills and hydraulic tools for detail work prior to full demolition.
- Pulled out salvageable items before full structural demolition.
- Used variety of hand and power tools to complete tasks.
- Managed safe and efficient use of tools and equipment on construction sites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Assisted in digging, trenching and backfilling trenches and foundations.
Security Guard
The River Kitchen And Bar
01.2022 - Current
- Weekend Nights ONLY
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Cashier
Andys fruit Ranch
06.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Used POS system to enter orders, process payments and issue receipts.
Professional Driver
Veteran's Logistics
01.2021 - 03.2021
- Company was bought Out within a few weeks and new team members were hired.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained accurate logs of all deliveries and trips.
- Completed routes efficiently and according to compliance rules.
- Prepared reports tracking information such as purchase orders, inventory numbers and invoicing activities.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Kept deliveries in line with import and export laws to minimize delays.
- Generated documentation and information required for customer shipments.
Gutter Cleaner/Roofing
Peter & Family Roofing
03.2020 - 07.2020
- Seasonal Position
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Loaded materials onto trucks and logged usage.
- Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.
- Measured parts using calipers, gauges and micrometers to confirm adherence to quality standards on final inspections.
Cashier/Customer Service
Brookhaven Marketplace
03.2018 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
- Set up new sales displays each week with fresh merchandise.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
High school diploma -
Niles North High School
Skokie, IL05.2019
Skills
Customer Service
Communication
Problem Solving
Time Management
Active Listening
Attention to Detail
Computer Skills
Team Work
Organization
Adaptability
Sales
Timeline
Security Guard
The River Kitchen And Bar
01.2022 - Current
Cashier
Andys fruit Ranch
06.2021 - 01.2022
Professional Driver
Veteran's Logistics
01.2021 - 03.2021
Gutter Cleaner/Roofing
Peter & Family Roofing
03.2020 - 07.2020
Demolition Worker
Giaomratis Construction
08.2019 - Current
Cashier/Customer Service
Brookhaven Marketplace
03.2018 - 08.2019
High school diploma -
Niles North High School