Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
Sharky's Beachfront Restaurant
09.2016 - Current
Greeted guests pleasantly and answered menu questions.
Operated register to process payments and collect cash payment for order totals.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Trained new employees by demonstrating tasks and coaching during daily activities.
Prepared food orders, cooking on grill and operating fry station.
Cleared trays and removed trash from tables before sanitizing surfaces.
Recorded orders by answering customer questions and entering requests in system.
Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Checked and restocked utensils and condiments in appropriate locations for guests.
Supported sales efforts by suggestively upselling food items and increasing check averages.
Cultivated warm relationships with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Automated Logistical Specialist (92A)
United States Army
06.2019 - 05.2023
Unloaded incoming supplies, equipment and materials and stored items proper areas of warehouse.
Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Met or exceeded production goals and objectives by following strict procedures.
Completed reports on material availability, storage space, supply relocation and warehouse rejections.
Established operations procedures and complied with military policies.
Handled over 15 customers daily and supported civilians and contractors to foster relationships with diverse groups.
Lab Technician
Bureau Of Standards
05.2007 - 09.2008
Tracked collected specimens by initialing, dating and noting times of collection.
Oversaw items in inventory and reordered before supplies diminished.
Cleaned and sterilized tools and equipment to maximize purity of specimens.
Performed testing and quality control using approved laboratory procedures and instrumentation.
Calibrated and maintained instruments to keep equipment fully operational.
Set up, maintained and verified sterility of lab equipment and tools.