Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Delroy Williams

Bridgeport,CT

Summary

A dedicated and adaptable individual with extensive experience in education, customer service, and retail operations. I am currently working as a full-time substitute teacher at Kelly Education where I maintain a good and secure learning environment, deliver curriculum, and supervise classroom activities. My previous positions included providing great customer service as a Shopper at Whole Foods Market Inc. and as a Driver at Amazon Inc., both of which required good organizational abilities and efficiency. My retail work as a Merchandise Execution Associate at JCPenney included strategic development and execution of promotional displays. Proven track record of dependability, adaptability, and dedication to excellence in different work contexts.

Overview

7
7
years of professional experience
1
1
Certification

Work History

FULL- TIME SUBSTITUTE TEACHER

Kelly Education
01.2024 - Current
  • Ensured the safety and security of the students and promoted positive student behavior
  • Taught students the curriculum for the assigned subject and managed the classroom
  • Created reports to inform teachers of absences, student behavior and assignment completion.

FULL- TIME SHOPPER

Whole Foods Market Inc.
11.2022 - 04.2023
  • Bagged groceries carefully to keep products in perfect condition, separated products based on temperature
  • Delivered prompt and precise customer service by communicating through mobile apps and phone calls, ensuring that customers were satisfied with their experience
  • Executed orders and fulfilled customer requests with a focus on accuracy and efficiency.

FULL- TIME DRIVER

Amazon Inc.
02.2022 - 06.2022
  • Delivered goods and services to customers on time and in excellent condition
  • Utilized GPS to optimize routes and continuously meet estimated delivery times
  • Achieved consistently high customer scores due to exceptional service.

FULL- TIME SHOPPER

Amazon Inc.
11.2020 - 12.2021
  • Listened to customer needs to identify and recommend the best products and services
  • Organized as many as 5 deliveries per hour by smoothly selecting and purchasing items
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings and repeated customers.

MERCHANDISE EXECUTION ASSOCIATE

JCPenney
10.2018 - 02.2021
  • Taught staff to properly coordinate clothing racks and counter displays to maximize promotions
  • Consulted with management and advertising teams to plan optimal promotions and to drive strategy
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.

ASSISTANT COUNSELOR

Mosholu Montefiore Community Center
07.2017 - 08.2018
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while being safe
  • Created reports and other types of documentation, which often contained sensitive and confidential data.

Education

Bachelor Of Business Administration - Finance

CUNY Herbert H. Lehman College
BX, NY

Associate Of Science - Business Management

CUNY Hostos Community College
BX, NY

Skills

  • Electrocardiogram
  • CPR
  • Analytical and Critical Thinking
  • Teambuilding
  • Organization
  • Inventory Audit
  • Time Management
  • Decision Making
  • Problem Solving
  • Leadership
  • Adaptable
  • Quality Control
  • Sales Techniques
  • Performance Analysis
  • Space Optimization
  • Classroom Management
  • Student Progress Reporting
  • Computer Skills

Certification

  • EKG/ECG Technician Certification, Training Direct (A Division of Dorsey College), Bridgeport, CT, 09/2023
  • Basic Life Support (CPR) Certification, Training Direct (A Division of Dorsey College), Bridgeport, CT, 09/2023

Timeline

FULL- TIME SUBSTITUTE TEACHER

Kelly Education
01.2024 - Current

FULL- TIME SHOPPER

Whole Foods Market Inc.
11.2022 - 04.2023

FULL- TIME DRIVER

Amazon Inc.
02.2022 - 06.2022

FULL- TIME SHOPPER

Amazon Inc.
11.2020 - 12.2021

MERCHANDISE EXECUTION ASSOCIATE

JCPenney
10.2018 - 02.2021

ASSISTANT COUNSELOR

Mosholu Montefiore Community Center
07.2017 - 08.2018

Bachelor Of Business Administration - Finance

CUNY Herbert H. Lehman College

Associate Of Science - Business Management

CUNY Hostos Community College

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Delroy Williams