Delroy Kudzai Zaranyika
Nanchang
Summary
Seasoned Property Specialist with proven background in managing residential and commercial properties. Demonstrated skill set includes contract negotiation, tenant relations, property inspections, and regulatory compliance. Strengths lie in problem-solving ability, strategic planning, and customer service. Demonstrated impact through successful property lease-ups and effective management of real estate assets. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Property Specialist
O-Yes Properties
Sandton, Paulshof
08.2022 - 12.2024
- Inspected vacated units to assess damages that may have occurred during the tenancy period.
- Resolved any complaints or issues raised by tenants in a timely manner.
- Worked closely with legal counsel on matters relating to evictions, disputes, contracts.
- Identified opportunities for cost savings across multiple properties.
- Ensured all safety protocols were followed during tenancy periods.
- Maintained accurate records of tenant payments and rental agreements.
- Monitored competitive rental rates in order to remain competitive within the market place.
- Organized move-in and move-out activities such as utility transfers and key distributions.
- Enforced policies related to occupancy limits, pet restrictions and other building codes.
B2B Account Manager
Zar & Co
Sandton, Fourways
01.2021 - 01.2022
- Performed regular client reviews to ensure that goals were being met or exceeded.
- Identified opportunities for new business development and growth.
- Managed a portfolio of accounts while actively seeking out additional prospects.
- Monitored competitors' activities in order to stay ahead of the competition.
- Collaborated with the marketing team to develop promotional materials for campaigns.
- Resolved customer complaints in an efficient and timely manner.
- Created strategic approaches for different retailers and wholesalers to effectively meet current and expected demands.
- Worked with insights lead to understand and leverage data for categories, consumer times and retail channels.
- Prepared presentations for prospective clients outlining products and services offered.
- Attended industry events and tradeshows in order to promote company services.
Operations Supervisor
Car Wash Worx
Northcliff, Northriding
10.2020 - 01.2022
- Analyzed data related to production, distribution, quality control, inventory levels.
- Maintained accurate records of employee attendance and performance reviews.
- Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
- Coordinated with vendors regarding product availability, pricing, delivery schedules.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
- Prepared reports on operational performance metrics and presented them to management team.
- Established performance metrics to evaluate operational efficiency and guide team objectives.
- Coordinated logistics and resource allocation to meet project deadlines and budget constraints.
- Trained new employees on operational protocols, significantly reducing onboarding time.
- Led crisis management efforts, minimizing operational disruptions and maintaining business continuity.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Researched and prepared reports required by management or governmental agencies.
Retail Sales Associate
MedQ Medical Supplies
Johannesburg, Fourways
01.2019 - 01.2020
- Kept informed about new products arriving at the store on a regular basis.
- Assisted customers with finding the right product for their needs.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Operated point-of-sale systems accurately to process payments from customers.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Conducted product demonstrations to highlight features and benefits, enhancing customer engagement.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Education
Bachelor of Science - International Economics
East China University of Technology
Nanchang City, China06-2028
Skills
- Data analysis
- Financial analysis
- Economic modeling
- Customer service
- Contract negotiation
- Market research
- Portfolio management
- Property inspections
Timeline
Property Specialist
O-Yes Properties
08.2022 - 12.2024
B2B Account Manager
Zar & Co
01.2021 - 01.2022
Operations Supervisor
Car Wash Worx
10.2020 - 01.2022
Retail Sales Associate
MedQ Medical Supplies
01.2019 - 01.2020
Bachelor of Science - International Economics
East China University of Technology
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