Delta Hernandez
Licking,MO
Summary
Dedicated and reliable Contract Letter Carrier at USPS, adept at route navigation and ensuring delivery accuracy. Recognized for enhancing customer satisfaction through effective communication and problem-solving. Proven ability to manage time efficiently while maintaining meticulous records, fostering strong community relationships, and demonstrating professionalism in all interactions.
Overview
31
31
years of professional experience
Work History
Contract Letter Carriwr
USPS
Licking, MO
02.1995 - Current
- Delivered mail and packages efficiently to assigned routes ensuring timely service.
- Operated postal vehicles safely following all traffic regulations during daily deliveries.
- Sorted incoming and outgoing mail, organizing for efficient distribution on delivery routes.
- Communicated effectively with customers addressing inquiries and resolving issues promptly.
- Maintained accurate records of delivered items ensuring accountability and tracking compliance.
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
- Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
- Strengthened community ties through consistent, friendly interactions with customers along assigned routes, fostering trust and positive relationships between the postal service and its patrons.
Education
High School Diploma -
Lincoln High School
Tacoma, WASkills
- Route navigation
- Delivery accuracy
- Mechanical aptitude
- Package handling
- Safety awareness
- Memory retention
- Mail sorting
- Weather tolerance
- Parcel delivery
- Vehicle loading
- Load management
- Mail distribution
- Sorting mail
- Route deliveries
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Punctuality
- Reliability
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Decision-making
- Adaptability and flexibility
- Effective communication
- Active listening
- Teamwork skills
- Physical strength
- Relationship building
- Mail-sorting and delivery sequence
- Self motivation
- Logbook maintenance
- Professionalism
- Record keeping
- Written communication
Timeline
Contract Letter Carriwr
USPS
02.1995 - Current
High School Diploma -
Lincoln High School