Delvin Payton
Edmonds
Summary
Dynamic Property Manager with extensive experience at CIRC, excelling in tenant relations and compliance. Proven ability to maintain audit-ready documentation and enforce lease agreements effectively. Skilled in utilizing Yardi and MS Excel, while demonstrating strong attention to detail and interpersonal skills to enhance resident satisfaction and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Property Manager
CIRC
Renton
08.2021 - Current
- Income & eligibility screening at move-in
- Annual and interim recertifications
- Apply rent limits and utility allowances
- Maintain audit-ready tenant files and documentation
- Manage compliant waitlist and leasing with program addenda
- Preserve unit set‑asides and income targeting on turnovers
- Respond to monitoring/audits and submit required reports
- Conducted maintenance and habitability inspections to ensure compliance with housing standards.
- Managed tenant relations to enhance satisfaction and resolve concerns efficiently.
- Enforced leases and managed disputes and evictions in accordance with program rules.
- Train staff on Tax Credit rules, income calculations, and fair housing
Assistant Manager
Essex Property Trust
Mill Creek
08.2019 - 08.2021
- Coordinated with Community Manager to enhance operational efficiency.
- Managed day-to-day financials, sales, marketing, maintenance, and administrative functions of the community.
- Completes accounting responsibilities including revenue management, collections, and timely processing of Deposit Accounting.
- Delivered exceptional customer service to prospects, residents, vendors, and corporate departments.
- Compliance with company standards as defined in the Human Resources Policy Manual, Operations Playbook and applicable laws, e.g., Fair Housing, Landlord Tenant.
Leasing Specialist
Essex Property Trust Inc
Redmond
09.2017 - 08.2019
- Leased apartments to prospective tenants, enhancing occupancy rates.
- Facilitated positive leasing experiences for residents, fostering community engagement.
- Assisted residents with work order requests, ensuring timely resolution and satisfaction.
Education
Graphic Design Diploma -
Seattle Art Institute
06-2013
High School Diploma -
Mountlake Terrace High School
06-2006
Skills
- Attention to detail
- Ability to multitask
- Proficiency in, MRI, Yardi, MS Excel, MS Office, Adobe Illustrator, Adobe Photoshop, Adobe Indesign
- Interpersonal skills
- Managerial skills
Certification
- TCS certificate
- NCHM certificate
Accomplishments
- Customer Service Of The Year 2018
- Property Of The Year 2018
Timeline
Property Manager
CIRC
08.2021 - Current
Assistant Manager
Essex Property Trust
08.2019 - 08.2021
Leasing Specialist
Essex Property Trust Inc
09.2017 - 08.2019
Graphic Design Diploma -
Seattle Art Institute
High School Diploma -
Mountlake Terrace High School