Summary
Overview
Work History
Education
Skills
Timeline
Generic

Delvonka Newkirt

Phoenix,AZ

Summary

Resourceful professional eager to utilize analytical and problem-solving skills. Proficient in using testing equipment and software programs with keen eye for precision. Smart and committed to furnishing detailed reports.

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

18
18
years of professional experience

Work History

Quality Management

Beam Of Light
03.2023 - Current
  • Enforced compliance with government regulations and company policies.
  • Audited the quality of departments and reported findings to department heads for improvements.
  • Established and maintained quality standards for diagnosis, medical treatment, and infection control to improve company services.
  • Worked with company accreditation body to discover areas of need and promptly implemented improvements.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Personal Chef And Shopper

Jowhara Hall
01.2022 - Current
  • Met with client and discussed preferred meals, dietary restrictions and food allergies.
  • Shopped at specialty grocery stores to obtain ingredients needed for food preparation.
  • Maintained food inventories to support efficient cost management.
  • Cooked 3 meals per day and served at residences or delivered to requested locations.

Personal Shopping Assistant

Self-employeed
03.2020 - Current
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Front Desk Receptionist

Best Western Hotel
04.2005 - 09.2007
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Education

Central High School
Pueblo, CO
05.1995

Skills

  • Portion Standards
  • Food Quality Monitoring
  • High-Volume Environments
  • Guest Registration
  • Telephone Etiquette
  • Front Desk Reservations
  • Visitor and Customer Relations
  • Vendor Coordination
  • Custom Orders
  • Food Handling Standards
  • Safety Verification
  • Issue Resolution

Timeline

Quality Management

Beam Of Light
03.2023 - Current

Personal Chef And Shopper

Jowhara Hall
01.2022 - Current

Personal Shopping Assistant

Self-employeed
03.2020 - Current

Front Desk Receptionist

Best Western Hotel
04.2005 - 09.2007

Central High School

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Delvonka Newkirt