Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Delvonte Pierre

River Grove,IL

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 4 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

7
7
years of professional experience

Work History

Program Manager

360 Youth Services
04.2022 - Current

Essential Duties & Responsibilities:

Visioning Responsibilities:

1. Lead the culture work to establish a safe and affirming home centered in positive communication for all residents and staff who live and work there.

2. Seek-out, evaluate, and fulfill opportunities for expansion to meet the need such as launching a program for those who are victims of sex trafficking, host homes program, and other programs that fill gaps in our community.

3. Guide the group home toward obtaining accreditation, maintain Human Rights Campaign Innovative Tier for working with LGBTQ+ youth in care and lead the ongoing implementation of a trauma-informed community.

Staff and Partnerships:

1. Provide leadership and management in the delivery of all group home programs and services, including monthly team meetings to discuss issues related to the home and youth in care.

2. Oversee all aspects of the group home, including, but not limited to, staffing, programming, Unusual Incidents, home budget, supplies, and maintaining a home environment conducive to resident’s growth and development.

3. Recruit, select, hire, orient, train, and re-train (including CPR and CPI), staff and ensure all staff remain in compliance with training requirements.

a. Take lead on CPI training and re-training.

4. Provider regular, consistent supervision to all assigned staff including Case Manager and Behavioral Specialists, complete performance evaluations annually, and a crisis and staff support as needed.

5. Approve, coordinate, and manage all assigned staff work schedules and assigned duties ensuring ratios that support schedules for optimal engagement for youth and staff.

6. Ensure compliance with all regulating bodies (including but not limited to DCFS (Department of Children and Family Services) and HMIS as it relates to case notes, staffing, documentation, safety, and training.

7. Develop and implement policies and procedures for service delivery.

8. Maintain a working knowledge and be familiar with child welfare policies and procedures as outlined by the Department of Child Welfare.

9. Program Manager shares on call 24/7 duties with Program Manager 1 and Operations Coordinator for any major emergencies/crisis for the home. It is the expectation that the Program Manager be reachable via cell phone during on call weeks. They are responsible to be available to the home for front line support and back-up in accordance with the on-call schedule.

10. Completes required reporting to DCFS regarding unusual incidents, police contacts, etc.

11. Maintain and Foster a relationship with Lisle Police Department by having monthly meetings to discuss anything that may impact our residents, the community, or our program.


Programming and Affirming Home Environment:

1. Develop, direct, and lead high quality programming that help our young people have a sense of community, develop resiliency, and provide opportunities to thrive. This includes planning and implementation of individual and group recreation, online education, routine milieu programming, transportation coordination, Seven Challenges weekly group, study groups to name a few.

2. Oversee treatment plans for all residents including goal planning and monitoring residents and their progress, providing services to enhance the development of social skills, life skills and problem solves skills. Ensure residents are registered in school, and support access to medical, dental, hearing and vision appointments.

3. Coordinates with the Residential Therapist, Case Manager, Psychiatric Nurse Practitioner, and other staff to implement case planning and youth goals.

4. Participate in meetings relevant to youth’s progress in treatment with DCFS, family of origin, education, and other relevant parties, as needed.

5. Maintains optimal and professional relationships and contact with youth and their family members/guardians.

6. Completes full intake process for all new residents, including coordinating with Central Matching, DCFS caseworkers and monitors, and any shelter placements through CCBYS.

7. Provides administrative oversight to all home activities including, but not limited to, reviewing the daily home log, youth’s binders, and all appointments for the youth living in the home.

8. Supervises the maintenance of client files and ensure they are complete with all required paperwork

9. Oversees the planning and implementation of individual and group activities including:

a. Preparing residents for independent living through evidence-based life skills curriculum, job readiness and employment preparedness

10. Provides oversight of medical needs and medication management with case manager.


Financial Responsibilities:

1. Oversee maintenance and management of the home including menus, meal planning and supply purchase.

2. Manages monthly budget by tracking revenue and expenses. Participates in monthly financial review of the home.

3. Submits and monitors payroll.

Case Manager

Unity Parenting
06.2021 - 04.2022
  • Conduct monthly home visits or more frequently as the program requires
  • Arrange and supervise visits between children and their birth parents
  • Transport children as needed for visits with biological parents
  • Prepare, maintain and provide documents and reports of cases and appear and/or testify in court as necessary
  • Assess birth parents and children for strengths and needs
  • Refer clients to services and monitor progress in services
  • Complete data entry into client management systems
  • Consult and review cases with supervisor and follow the course of action
  • May recruit study and license foster homes
  • Work effectively with a multi-disciplinary team to do what is in the best interest of the child/family.
  • Managed caseload of 20+ children in welfare system to provide comprehensive, community-based care.

Child welfare specialist

Lawrence Hall
08.2020 - 06.2021
  • Provide comprehensive case management services to children in placement, their families, and foster parents, including placement, visitation, monitoring, service and permanency planning , and coordination of services according to Client Service Plan
  • Face-to-face in-home contact with foster caretakers as required by contract to monitor the home environment and to offer supportive services as needed
  • In cooperation with the family and supervisor, write a comprehensive Client Service Plan and present at Administrative Case Reviews
  • Attend all Court Hearings and report about status and progress of each case on caseload
  • Maintain regular contact with clients' educational, medical and other service providers, follow up with recommendations, and integrate all information to come to well founded conclusions and recommendations regarding each case
  • Conduct regular diligent searches if the whereabouts of one or both parents are unknown, try to engage parent/s if they are located
  • Document all case work activity and case information in up-to-date case entry notes
  • Write and submit timely reports for juvenile court and for administrative case reviews, including making unusual incident and hot-line reports
  • Provide support to foster parents; comply with all provisions of the Foster Parent Law Implementation Plan
  • Comply with provisions of Mandated Reporter Status
  • Be on-call in rotation with other staff
  • Document contact with clients, client's family, court sessions, etc
  • For statistical purposes
  • Attend supervision regularly, keep supervisor informed of all case developments, and involve supervisor in any critical decision regarding a case
  • Keep abreast of changes in D.C.F.S
  • And Lawrence Hall Policies, Rules and Procedures by attending training and reading written information provided by the Agency
  • Provide all services to clients according to DCFS and Lawrence Hall Youth Services Policies, Rules, and Procedures
  • Participates in the development and implementation of continuous quality improvement activities as assigned
  • Demonstrates a commitment to continuous quality improvement in all aspects of the position
  • Ability to work effectively with clients and staff in a culturally diverse environment
  • Completes permanency paperwork/documentation for submission and approval to move clients to permanency
  • Other duties as assigned

Child welfare specialist

OKDHS
03.2019 - 08.2020
  • Manages a caseload, receives intakes and completes investigations and assessments on children alleged to be abused and/or neglected; assesses safety and recommends appropriate level of intervention; facilitates or participates in meetings, such as Family Team Meetings; assesses family functioning; develops and implements treatment plan
  • Initiates procedures to remove the child from the home, initiates out of home placement process; coordinates activities with law enforcement entities and the district attorney’s office; provides reports to the courts and testifies in court as an expert witness
  • Makes referrals to family counseling services; schedules physical examinations; schedules and arranges family visitation periods; arranges for transportation of children to and from juvenile courts, medical appointments and placement interviews
  • Recruits Bridge resource families; provides training and consultation to Bridge resource families and other placement providers; completes Bridge resource family assessments; reviews child's history and coordinates placement of children within the state and between other states
  • Identifies needs of residents assigned to a shelter or group home; provides services to shelter or group home residents as specified by the treatment plan; develops community resources
  • Recruits, screens and evaluates volunteers for the Child Welfare Volunteer Program; provides training to volunteers; develops informational materials to assist in the recruitment of volunteers
  • Perform comprehensive statewide child abuse hotline functions to include interviewing callers reporting suspected child and adult abuse; accurately documenting information into computerized system; hotline operates 24 hours per day regardless of weather conditions.

Youth Care Worker

Comanche County Juvenile Detention Center
02.2018 - 03.2019
  • Transport inmates to and from court or medical facilities
  • Patrol correctional facility to make sure it is clean, secure and well maintained
  • Complete daily reports and incident reports
  • Enforce rules and regulations
  • Supervising residents throughout the day including meal time and recreation.

Summer Camp Counselor & Child Watch Staff

Lawton Family YMCA
05.2015 - 08.2016
  • Summer camp, counselors responsible for providing care and safety to the children from 6:30 A.M
  • To 6:00 P.M
  • As a Counselors I was in charge of coming up with the daily schedules for the campers that consisted of different activities, games, arts and crafts, etc
  • Monitoring children away from the YMCA on field trips to places like the OKC Zoo, various swim sites, and the Wild Life Refuge
  • Working and interacting with other camp counselors, as well as interacting and communicating with parents on a regular basis
  • When conducting child watch duties, I was required to watch over children while moving from different areas throughout the YMCA in a safe and effective manner
  • As a Summer Camp Counselor and Child Watch Staff member, I was required to maintain CPR certification and rock wall climbing certification.

Stock & Sales Associate

Champs Sports
05.2015 - 08.2016
  • Organize shoe boxes in numerical order for easy access
  • Scan incoming shipment boxes, ensuring all incoming inventory is accounted for
  • Greeting customers, answering questions, and providing helpful customer service
  • Operating the cash registers and managing money
  • Organize and clean the store to maintain a customer friendly atmosphere
  • Ensuring that each patron leaves the store satisfied, to ensure return for future purchases.

Education

High school diploma -

Lawton High School

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Missouri State West Plains

B.A. - Criminal Justice

Cameron University, W Gore Blvd Lawton

Skills

  • Ability to work cooperatively with parents, court system, foster parents, law enforcement and the community
  • Case Management
  • Crisis Intervention
  • Documenting
  • Time Management
  • Microsoft Office
  • Communication
  • Organization
  • Professionalism
  • CWEL Certified by the state of Illinois
  • Program Leadership
  • Strategic Direction
  • Critical Thinking
  • Team Leadership
  • Remote Team Management
  • Attention to Detail
  • Sales and Marketing
  • Employee Scheduling
  • Performance Tracking and Evaluations
  • Property Management
  • Interpersonal Skills
  • Recruitment and Hiring
  • Good Judgment
  • Program Reviews
  • Event Planning
  • Budget Development
  • Work Delegation
  • Risk Management
  • Social Skills Instruction
  • Funding Proposals
  • Managing Program Activities
  • Statistical Programming

Timeline

Program Manager

360 Youth Services
04.2022 - Current

Case Manager

Unity Parenting
06.2021 - 04.2022

Child welfare specialist

Lawrence Hall
08.2020 - 06.2021

Child welfare specialist

OKDHS
03.2019 - 08.2020

Youth Care Worker

Comanche County Juvenile Detention Center
02.2018 - 03.2019

Summer Camp Counselor & Child Watch Staff

Lawton Family YMCA
05.2015 - 08.2016

Stock & Sales Associate

Champs Sports
05.2015 - 08.2016

High school diploma -

Lawton High School

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Missouri State West Plains

B.A. - Criminal Justice

Cameron University, W Gore Blvd Lawton
Delvonte Pierre