Summary
Overview
Work History
Education
Skills
Leadership Experience
Presentations
Websites
Publications
Projects in Progress
Languages
References
Timeline
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Delwin Millan Villarante

Delwin Millan Villarante

Burlington,MA

Summary

Registered Nurse with over 23 years of clinical and nine years of health-tech industry experience. Passionate for leveraging my combined unique clinical, technical, and business knowledge and skills to assist healthcare companies maximize the benefit of their products and services, ensuring patient safety, mitigating risks while simultaneously increasing customer satisfaction.

Overview

18
18
years of professional experience

Work History

Clinical Software Test Engineer

Philips Healthcare
Cambridge, MA
03.2021 - Current
  • Software Test Engineering Onboarding Facilitator
  • Developed a clinical knowledge lecture for non-clinicians to bridge the clinical and technical information needed by new hires to successfully understand and effectively test products.
  • Lead initiative on quality improvement project for Central Knowledge Repository
  • Created an innovative curriculum that includes a Testathon (Test-(an-intern)-a-ton) to evaluate interns’ acquired skills and knowledge from training
  • Define clear goals for all aspects of product tests and develop steps for proper execution by providing critical care informatics expertise.
  • Develop, implement, and maintain test concepts, test plans, and test scripts to make certain the products meet or exceed quality standards.
  • Participate in design reviews and provide input on requirements, design, and highlight potential problems.
  • Collaborate internally and cross-functionally, bridging disciplines needed to construct innovative solutions and ensuring high-quality products.
  • Produced manual functional test cases and Gherkin test scripts. Closely collaborated with automation team.
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Collaborated with project team members to develop effective strategies and test plans.
  • Analyzed product code and application specifications to determine appropriate test methods.
  • Performed functional, integration, system and user acceptance testing processes.

Clinical Registered Nurse

Beth Israel Deaconess Medical Center
Boston, MA
05.2006 - Current
  • Provide direct patient care in an acute care level 1 trauma teaching hospital via a collaborative team approach.
  • Principal investigator on research focused on nursing burnout amongst Critical Care Nurses nationwide.
  • Served as unit charge/resource RN, responsible for staffing, creation of shift assignment, staff support, and clinical expertise.
  • Critical Care Informatics (MetaVision) super user group member and change control group committee member.
  • Provided direct patient care to critically ill patients, including administering medications, monitoring vital signs, and dressing wounds.
  • Educated patients on health topics such as disease prevention, nutrition and exercise.
  • Collaborated with physicians and other healthcare professionals to develop individualized treatment plans for each patient.
  • Provided emotional support to family members of critically ill or injured patients.
  • Ensured the safety of all patients by adhering to established policies and procedures regarding infection control measures.
  • Developed and implemented evidence-based care plans.

Clinical Product Specialist, Clinical Lead and Business Risk Project Manager

Philips Health Care
Cambridge, MA
10.2019 - 03.2021
  • Led product lifecycle release of EMR and Telehealth products (IntelliSpace Critical Care and Anesthesia (ICCA), IntelliSpace Console, IntelliSpace Critical Care Consultative (ICCC) and CompuRecord).
  • Led the business clinical group on process development to bring the backlog of clinical assessments and health hazard evaluations down to zero for 4 global products in 1.5 years.
  • Spearheaded the collaboration with cross functional teams to lead the risk assessment process.
  • Project-managed the patient safety risk-related deliverables: responsible for providing status update to senior leadership, escalated to appropriate personnel on potential patient safety issues, driving necessary deliverables required per regulatory and quality compliance.
  • Managed standardizing the pre- and post-release defect tracking process by identifying process gaps and implementing mitigation steps to close the gaps bringing the backlog of clinical assessments and health hazard evaluation down to zero for four global products.
  • Executed agile project management.
  • Provided expertise as clinical subject matter expert in critical care, clinical workflow and informatics for product development, clinical content and training, defect hazard analysis on impact to user and patient, health hazard evaluation and clinical assessments.
  • Contributed to the product usability activities.
  • Researched industry trends and technology advancements to inform product development efforts.
  • Implemented changes based on feedback from customers regarding current products.
  • Change management leader for PCA group for the corporate move to the new North American Headquarters in Cambridge MA.

Clinical Software Quality Assurance Engineer

Philips Healthcare
Cambridge, MA
03.2018 - 10.2019
  • Reviewed product specifications, requirements, and designs from a clinical test point-of-view and provided feedback to the relevant scrum team, product owner, business analyst, or project manager
  • Assisted in data dictionary and data modeling for ACS project.
  • Designed, executed, and archived test concepts and cases, and reported deviations from expected results.
  • Ensured compliance of test documentation with QMS and regulatory requirements.
  • Developed and implemented test plans for software quality assurance.
  • Created automated scripts to support functional testing of software applications.
  • Conducted manual and automated tests to ensure product quality standards were met.
  • Performed regression testing to verify that existing functionality was not affected by new changes or features.
  • Provided feedback on usability issues related to the design of the application interface.
  • Ensured compliance with established processes and procedures for software development lifecycle.
  • Collaborated with different agile teams and stakeholders in providing critical care clinical informatics feature recommendations and quality concerns.

Clinical Informatics Analyst

New England Baptist Hospital
Boston, MA
03.2016 - 07.2016
  • Provided Critical Care informatics expertise in product maintenance, support, improvement, staff support, and education.
  • Project managed the implementation of feature upgrades with the project stakeholders.
  • Conducted training sessions for clinicians on the use of clinical informatics systems.
  • Maintained up-to-date knowledge of industry standards and best practices in relation to clinical informatics systems.
  • Assisted with troubleshooting issues related to clinical informatics systems, including hardware and software problems or user errors.
  • Provided support services such as end-user assistance, help desk tickets resolution., when needed.
  • Evaluated vendor products against established criteria prior to purchase decisions being made.
  • Lead IT initiative in research of government regulation and vendor selection for ICU acuity tools.
  • Provided support to nursing department on information of available, validated, evidence-based acuity tools.

Clinical Product Specialist

Transmedics Inc
Andover, MA
11.2013 - 03.2016
  • Supported on-site implementation activities in the US and international study sites by providing 24/7 field support with travel expectation of about 70%
  • Participated in R&D activities for the development of the Organ Care System (OCS) as assigned by the program manager
  • Assisted in the preclinical development of a protocol for the OCS liver and provided education to surgeons on use model
  • Analyzed preclinical data and prepared clinical reports to support clinical applications to different regulatory agencies for the OCS lung, liver, and heart.
  • Analyzed customer feedback to improve product design and performance.
  • Collaborated with engineering teams to troubleshoot product issues.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.

Registered Nurse, Critical Care Services

Asian Hospital And Medical Center
Alabang, Metro Manila, Philippines
2002 - 2004
  • Critical Care Staff for the Critical Care Services which staffed the Medical/Surgical, Cardiovascular, Coronary Care Unit, and Emergency Services of the Asian Hospital and Medical Center Hospital.
  • Initiated, organized and led the First Intravenous Therapy Licensure training on site for the hospital.
  • Provided patient care and education to patients with chronic illnesses.
  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.

Education

Doctor of Nursing Practice -

Northeastern University
05.2024

MS in Health Informatics -

Northeastern University

BS in Nursing -

University of Santo Tomas

Skills

  • Project Management
  • BLS/ACLS certified
  • ASTQB certified
  • CRRT trained
  • Azure DevOps and Visual Studio
  • Windows and Mac OS proficient
  • MySQL/SQL knowledgeable
  • MTM
  • Qualtrics
  • Software development lifecycles
  • Performance Testing
  • Procedure Development
  • Risk Assessment
  • System Testing
  • Continuous Improvement
  • Regression Testing
  • Defect tracking
  • Team Collaboration
  • Black Box Testing
  • Scrum Framework

Leadership Experience

  • Sigma Theta Tau Nursing Honor Society-Gamma Epsilon Chapter, Member, 2023
  • Philips Events Committee, Co-leader, 2020
  • Cambridge Filipino Heritage Month, Co-organizer, 2023
  • Philips Nursing Spotlight Event, Organizer, 2023
  • Mental Health Champion Open Door Session, Leader, Spring 2023
  • First-Author Systematic Lit Review of Machine Learning in Nursing Practice, Ongoing Project, 2023
  • NENIC, Director for Membership, 2019

Presentations

Artificial Intelligence in Nursing Informatics, Clinical AI Conference and Datathon, Munich, Germany, 05/15/2019, 05/17/2019

Publications

Pre-Pandemic Critical Care Nursing Burnout, Principal Investigator, 09/01/2023, Dimensions of Critical Care

Projects in Progress

  • SLR on AI in Nursing Practice
  • Developing Competencies for Undergraduate Nursing Student E-Mentors Using the E-Delphi Method

Languages

Filipino
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Clinical Software Test Engineer

Philips Healthcare
03.2021 - Current

Clinical Product Specialist, Clinical Lead and Business Risk Project Manager

Philips Health Care
10.2019 - 03.2021

Clinical Software Quality Assurance Engineer

Philips Healthcare
03.2018 - 10.2019

Clinical Informatics Analyst

New England Baptist Hospital
03.2016 - 07.2016

Clinical Product Specialist

Transmedics Inc
11.2013 - 03.2016

Clinical Registered Nurse

Beth Israel Deaconess Medical Center
05.2006 - Current

Registered Nurse, Critical Care Services

Asian Hospital And Medical Center
2002 - 2004

Doctor of Nursing Practice -

Northeastern University

MS in Health Informatics -

Northeastern University

BS in Nursing -

University of Santo Tomas
Delwin Millan Villarante