Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Delyla Monigold

Mesquite

Summary

I am a very ambitious and compassionate worker with a knack at learning new things. Lots of experience in hospitality and the food industry, as well as training new hires. An achieved student that loves to get things done early and competitive at goals.

Overview

1
1
year of professional experience

Work History

Drink Maker

Shake Shack
06.2025 - Current
  • Received positive feedback from customers for attentiveness, drink-making skills, and friendly demeanor.
  • Demonstrated adaptability by quickly learning new recipes as they were introduced or when requested by customers.
  • Upheld company standards for quality control by consistently following recipe guidelines and presentation expectations.
  • Developed proficiency in using various equipment, including blenders, shakers, and custard making machines, for efficient drink preparation.
  • Regularly cleaned and sanitized shake area, blending machine, all equipmen, refrigeration and storage areas.

Sandwich Artist

Potbelly's Sandwich Shop
02.2025 - Current
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Increased speed of service through effective multitasking and time management skills.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
  • Maintained clean and sanitary work station, contributing to hygienic dining environment.
  • Communicated with guest efficiently to ensure no allergen was present in their order.

Tutor

Individual Clients
08.2024 - 05.2025
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
  • Implemented creative instructional techniques to address the unique challenges faced by students with learning differences.
  • Collaborated with parents to support student learning and address any academic or behavioral concerns.

Server

Razzoo's Cajun Cafe
12.2024 - 02.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items..
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Host Trainer

Razzoo's Cajun Cafe
05.2024 - 02.2025
  • Ensured adherence to restaurant dress codes among staff members for a professional appearance.
  • Improved team efficiency with thorough training on company policies, procedures, and best practices.
  • Mentored new hires through comprehensive onboarding processes, resulting in well-prepared team members.
  • Collaborated with management to identify areas for improvement in staff performance and service quality.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Trained multiple new hires at once while still focusing on individual goals for each to improve upon.
  • Taught restaurants core values and implemented them into each trainee.
  • Built a good community between the hosts so that communication and interaction was smooth and friendly.

Host

Razzoo's Cajun Cafe
02.2024 - 02.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Consistently wiped down and disinfected all menus, windows and doors at the front of the restaurant to present a clean and safe environment for all guest.
  • Opened the doors every time so all guest that entered or left the establishment felt special and appreciated.

Education

Mathematics

Dr. Ralph H. Poteet High School
Mesquite, TX

Skills

  • Speed and efficiency
  • Cleanliness and sanitation
  • Creativity and innovation
  • Adaptability
  • Customer service
  • Clear and effective communication
  • Cash register operation
  • Food service
  • Conversant in Spanish
  • Anticipating guest needs
  • Fast learner
  • Attention to detail

Languages

Spanish
Professional Working
English
Native or Bilingual
ASL
Limited Working

Timeline

Drink Maker

Shake Shack
06.2025 - Current

Sandwich Artist

Potbelly's Sandwich Shop
02.2025 - Current

Server

Razzoo's Cajun Cafe
12.2024 - 02.2025

Tutor

Individual Clients
08.2024 - 05.2025

Host Trainer

Razzoo's Cajun Cafe
05.2024 - 02.2025

Host

Razzoo's Cajun Cafe
02.2024 - 02.2025

Mathematics

Dr. Ralph H. Poteet High School